Collision Center Customer Support & Repair Coordinator

BALISE AUTO SALES INC; Hyannis (MA); In loco; USD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

BALISE AUTO SALES INC in Hyannis, MA is seeking a Collision Customer Support Rep to assist customers and staff in a busy collision center. You will communicate repair needs, liaise with appraisers, technicians, and managers, and keep everyone informed on progress.

The role requires a High School diploma or equivalent, proficiency with Microsoft Word and Excel, and a valid driver's license. You will interpret repair estimates and work orders and stay current on repair practices and industry

Competenze

• High School diploma or equivalent.
• Experience using Microsoft Word & Excel.
• Ability to comprehend and follow instructions.
• Basic knowledge of vehicle repair practices.
• Ability to interpret work scope from vehicle estimates and work orders.
• Valid Driver’s license.

Mansioni

• Communicate and coordinate with in-house staff and external Insurance Appraisers.
• Coordinate repair needs for Collision associates.
• Update customers and staff with repair status of vehicles.
• Track production schedule and communicate targets to customers and collision center staff.
• Maintain ongoing industry education to keep up with repair requirements and product knowledge.

Conoscenze

Microsoft Word

Microsoft Excel

Follow instructions

Vehicle repair knowledge

Formazione

High School diploma or equivalent

Strumenti

Driver’s license

Descrizione del lavoro

BALISE AUTO SALES INC in Hyannis, MA is seeking a Collision Customer Support Rep to assist customers and staff in a busy collision center. You will communicate repair needs, liaise with appraisers, technicians, and managers, and keep everyone informed on progress.

The role requires a High School diploma or equivalent, proficiency with Microsoft Word and Excel, and a valid driver's license. You will interpret repair estimates and work orders and stay current on repair practices and industry