Collision Center Customer Service & Admin Pro

HERTRICH Family of Automobile Dealerships; Easton (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

Short & Long-Term Disability Options

401(k) with Employer Match

Paid Vacation, Holidays & Sick Time

Employee Vehicle Purchase Discounts

Career growth with a large dealership/

Job summary

HERTRICH Family of Automobile Dealerships is seeking a friendly, detail-oriented Body Shop Customer Service Representative to join our Collision Center team. You will handle front-desk inquiries, assist with administrative tasks, and support insurance processing while maintaining organized records and a positive customer experience.

This role offers stable hours, competitive hourly pay, and growth opportunities within a large dealership group.

Qualifications

• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Detail-oriented, organized, and dependable.
• Self-motivated with the ability to multitask.
• Computer skills required (QuickBooks or similar a plus).
• Bilingual Spanish is a plus but not required.
• High School Diploma or GED required.
• Valid driver's license is required.

Responsibilities

• Provide friendly, professional customer service in person and by phone.
• Support daily office operations within the collision center.
• Process accounts payable/receivable, deposits, receipts, and petty cash.
• Assist with insurance processing, data entry, and documentation.
• Maintain accurate files, reports, and records.
• Coordinate with team members to ensure smooth workflow.
• Perform additional administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

Organizational skills

Computer skills

Spanish language

Education

High School Diploma or GED

Tools

QuickBooks

Job description

HERTRICH Family of Automobile Dealerships is seeking a friendly, detail-oriented Body Shop Customer Service Representative to join our Collision Center team. You will handle front-desk inquiries, assist with administrative tasks, and support insurance processing while maintaining organized records and a positive customer experience.

This role offers stable hours, competitive hourly pay, and growth opportunities within a large dealership group.