Collision Center CSR: Customer Care & Growth

Greg Hubler; Marion (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Greg Hubler Automotive in Marion, IN seeks a confident Customer Service Representative to drive our Body Shop business, with a focus on Buick/GMC Collision Center. The role offers an industry-leading pay plan, competitive benefits, and a team-oriented environment.

You will greet customers, handle leads, track repair progress, enter orders, and maintain files while delivering outstanding service and building lasting client relationships.

Qualifications

• High School Diploma or GED required.
• Clean driving record and a valid driver’s license.
• Excellent communication and strong organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Passion for sales and customer satisfaction.
• Ability to build a loyal client base.

Responsibilities

• Handle all leads for repair work through the shop.
• Greet customers and manage phone calls and follow-ups.
• Monitor progress of guest vehicles and update guests via email, text or phone.
• Obtain customer signatures for initial approvals.
• Enter repair orders and invoices into the computer.
• Maintain customer files.
• Process payments from customers and insurance companies.
• Maintain inventory.

Skills

Customer service

Sales mindset

Teamwork

Multitasking

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Greg Hubler Automotive in Marion, IN seeks a confident Customer Service Representative to drive our Body Shop business, with a focus on Buick/GMC Collision Center. The role offers an industry-leading pay plan, competitive benefits, and a team-oriented environment.

You will greet customers, handle leads, track repair progress, enter orders, and maintain files while delivering outstanding service and building lasting client relationships.