College Student Support Specialist

Jobtailor; Springfield (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Easterseals Transition Services in Massachusetts is seeking a dedicated coordinator to provide on-campus and virtual support to college students with disabilities, helping them adjust to academics and campus living. You will develop semester action plans, offer one-to-one coaching in higher education and independent living, and advocate for student needs while maintaining progress documentation.

This full-time role requires collaboration with college staff and expertise in assistive technology,

Qualifications

• Bachelor's degree in a related field is required and/or Master's degree in a related field.
• Experience with young adults with disabilities preferred.
• Knowledge of Blackboard, Moodle, and Canvas.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Teams.
• Experience with Zoom video conferencing.
• Excellent verbal, written, and interpersonal communication skills.
• TB test and health documentation clearance for work.
• COVID-19 vaccine strongly preferred due to campus policies.
• Full-time availability Monday-Friday.
• Able to start as early as 8 am and work until 5 pm.
• Own daily reliable transportation for commuting between campuses.
• Ability to work independently or in groups with minimal supervision.
• Ability to organize projects, prioritize workflow, and multi-task.

Responsibilities

• Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living
• Develop semester action plans addressing students' transition-to-college goals
• Provide one-to-one coaching in higher education and independent living
• Support executive functioning skills including time management, organization, and scheduling
• Identify barriers and problem-solve with students and college staff
• Create a supportive relationship between the college and student
• Advocate for students by identifying needs and explaining them to college staff
• Maintain documentation for monitoring and evaluating client progress
• Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
• Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
• Help students understand college culture and expectations
• Assist with assistive technology when applicable
• Discuss potential referrals for other ESMA programs and services with the program manager
• Provide program improvement ideas
• Attend transition-related conferences and represent Easterseals Transition Services at local and state meetings
• Resolve routine administrative problems
• Interface regularly with students, families, disability professionals, and educators

Skills

Action Plan Development

Coaching In Higher Education

Executive Functioning Skills Support

Problem-Solving

Assistive Technology Assistance

Documentation And Monitoring

Project Organization

Time Management

Workflow Prioritization

Multi-Tasking

Interpersonal Communication

Advocacy

Relationship Building

Independent Work

Team Collaboration

Education

Bachelor's degree in related field

Master's degree in related field

Tools

Blackboard

Canvas

Moodle

Microsoft Office

Zoom

Teams

Job description

• Provide on-campus and virtual support to college students with disabilities as they adjust to academics and campus living
• Develop semester action plans addressing students' transition-to-college goals
• Provide one-to-one coaching in higher education and independent living
• Support executive functioning skills including time management, organization, and scheduling
• Identify barriers and problem-solve with students and college staff
• Create a supportive relationship between the college and student
• Advocate for students by identifying needs and explaining them to college staff
• Maintain documentation for monitoring and evaluating client progress
• Communicate with referring agencies and the program manager through monthly notes and weekly check-ins
• Assist students with Blackboard, Canvas, Moodle, and other online learning platforms
• Help students understand college culture and expectations
• Assist with assistive technology when applicable
• Discuss potential referrals for other ESMA programs and services with the program manager
• Provide program improvement ideas
• Attend transition-related conferences and represent Easterseals Transition Services at local and state meetings
• Resolve routine administrative problems
• Interface regularly with students, families, disability professionals, and educators

Requirements

• Bachelor's degree in a related field required and/or Master's degree in a related field
• Experience with young adults with disabilities preferred
• Knowledge of academic areas and learning situations, including Blackboard, Moodle, and Canvas
• Working knowledge of Microsoft Office applications: Word, Excel, Outlook, PowerPoint, and Teams
• Working knowledge of Zoom video conferencing
• Excellent verbal, written, and interpersonal communication skills
• TB test and health documentation clearance for work
• COVID-19 vaccine strongly preferred due to campus policies
• Full-time availability Monday-Friday
• Ability to start as early as 8 am and work as late as 5 pm depending on student schedules
• Own daily reliable transportation for commuting between campuses
• Ability to work independently or in groups with minimal supervision
• Ability to organize projects, prioritize workflow, and complete multiple tasks simultaneously and accurately

Core Competencies

Demonstrates expertise in providing support to college students with disabilities, including developing action plans, coaching, and advocating for student needs. Proficient in utilizing online learning platforms and assistive technology while maintaining effective communication with students and staff.

Highest-signal resume keywords

• Bachelor's Degree In Related Field
• Experience With Young Adults With Disabilities
• Knowledge Of Blackboard, Moodle, And Canvas
• Excellent Verbal And Written Communication Skills
• Working Knowledge Of Microsoft Office Applications

ATS Optimization Keywords

Hard Skills

• Action Plan Development
• Coaching In Higher Education
• Executive Functioning Skills Support
• Problem-Solving
• Assistive Technology Assistance
• Documentation And Monitoring
• Project Organization
• Time Management
• Workflow Prioritization
• Multi-Tasking

Soft Skills

• Interpersonal Communication
• Advocacy
• Relationship Building
• Independent Work
• Team Collaboration

Certifications & Qualifications

• TB Test Clearance
• Health Documentation Clearance
• COVID-19 Vaccine Preferred

Industry Keywords

• Disability Support
• Higher Education
• Transition Services
• Student Advocacy
• College Culture

Tools & Technologies

• Blackboard
• Canvas
• Moodle
• Microsoft Office
• Zoom
• Teams