College Financial Aid Receptionist Worker - Flint

Georgia Department of Revenue; Thomaston (AL); Sur place; USD 14 000 - 19 000; Plein temps

Résumé du poste

Southern Crescent Technical College is seeking a College Financial Aid Receptionist Worker for the Griffin campus. Responsibilities include greeting visitors, answering phones, and routing inquiries while providing courteous information. The position supports the Financial Aid office and requires professionalism and strong customer service.

Hours are 8:00 a.m. – 6:00 p.m. under Federal Work Study; the hourly pay is part of Georgia's student employment program.

Qualifications

• Self-starter with strong customer service and organizing skills.
• Be enrolled as a student at the campus location seeking employment.
• Satisfactory academic progress for Federal Student Aid programs.

Responsabilités

• Help students, staff and the public in the Financial Aid office.
• Greet visitors and route inquiries to the appropriate staff.
• Answer and screen phone calls; deliver messages promptly.
• Provide administrative support: filing and scanning documents.

Connaissances

Interpersonal skills

Customer service

Organized

Verbal communication

Phone etiquette

Attention to detail

Formation

High school diploma or GED

Outils

Copy machines

Fax machines

Phone system

Description du poste

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Job Title:

College Financial Aid Receptionist Worker - Flint

Agency:

Southern Crescent Technical College

Job Requisition ID:

JR0000003100

Shift:

Day (United States of America)

Compensation Details:

$12.00/HOUR

Job Description:

FEDERAL WORK STUDY PROGRAM

College Financial Aid Receptionist Worker

Location: Griffin

Hours: 8:00a.m. – 6:00 p.m.

Hourly Rate: $10.00

Supervisor: Chantil Echols

Under general supervision, provides assistance to students, staff members and the general public while working in the Financial Aid office. Greets college visitors in a pleasing manner; determines the nature of their business, and provides appropriate information to other employees as needed; answers, screens and routes telephone calls promptly and courteously to appropriate staff; delivers complete, accurate and legible messages in a timely manner. Properly responds to all inquiries and requests for information in a courteous and timely manner.

Assists with maintaining an orderly and clean environment in and around the office; provides administrative support such as filing and scanning documents.

Accepts direction and feedback from supervisors and follows through appropriately.

Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes policies on break and lunch periods; uses work time appropriately.

Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a “can do” approach to work.

Minimum Qualifications:

Self-starter, excellent interpersonal and customer service skills; highly organized, strong verbal communications skills. Knowledge of proper phone etiquette; ability to maintain professional dress; knowledge of phone system operation; and knowledge of college activities and operations; ability to utilize a copy and fax machines; must be detailed oriented.

Minimum Qualifications:

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.