College Assistant (Office of Admissions & Recruitment)

Lehman College; New York (NY); On-site; USD 22,000 - 31,000; Part time

Job summary

Lehman College in New York City seeks a part-time College Assistant to support the Office of Admissions & Recruitment. Responsibilities include handling email, live chat, and phone inquiries, assisting applicants with the admissions process, and conducting application audits.

This role emphasizes strong communication and customer service skills, with daily use of admissions software and CRM tools. The position reports to the Assistant Director of Admissions and offers a consistent 20-hour work

Qualifications

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Responsibilities

• Perform daily operations for the Office of Graduate Admissions.
• Accountable for rendering quality services in a respectful, courteous and professional manner through email, live chat and telephone.
• Assist prospective students with the application process and admissions procedures.
• Conduct application inventory for graduate program review process.
• Communicate with applicants regarding application completion and submission of required documents.
• Conduct application audits to confirm application completion for admission and enrollment.
• Assist with processing graduate applications using Internal Software, online application and CUNYFirst.
• Work closely with faculty in the application review process and serve as student liaison to faculty.
• Assist with special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.
• Assist with basic functions in admissions technology systems, including Slate CRM, CUNYfirst, student portals, online forms, and other digital resources.
• Provide basic support with online forms, communications, reports, event registration, and other technology-related tasks.
• Learn and follow established procedures for using admissions systems and digital tools, and refer more complex technology issues to the appropriate staff member.
• Assist with other special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.

Job description

College Assistant (Office of Admissions & Recruitment)

CONTRACT TITLE College Assistant FLSA Non-exempt

CAMPUS SPECIFIC INFORMATION

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services. The Office of Admissions & Recruitment is seeking aCollege Assistantto support the daily operations of the department. This role requires strong communication, customer service and technology skills. This position reports to the Assistant Director of Admissions.

General Duties and Responsibilities

• Perform daily operations for the Office of Graduate Admissions.
• Accountable for rendering quality services in a respectful, courteous and professional manner through email, live chat and telephone.
• Assist prospective students with the application process and admissions procedures.
• Conduct application inventory for graduate program review process.
• Communicate with applicants regarding application completion and submission of required documents.
• Conduct application audits to confirm application completion for admission and enrollment.
• Assist with processing graduate applications using Internal Software, online application and CUNYFirst.
• Work closely with faculty in the application review process and serve as student liaison to faculty.
• Assist with special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.

Secondary Responsibilities

• Assist with basic functions in admissions technology systems, including Slate CRM, CUNYfirst, student portals, online forms, and other digital resources.
• Provide basic support with online forms, communications, reports, event registration, and other technology-related tasks.
• Learn and follow established procedures for using admissions systems and digital tools, and refer more complex technology issues to the appropriate staff member.
• Assist with other special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.

Minimum Qualifications

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Compensation

$19.12 per hour 20 hours per week

Benefits

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

Closing Date

11/23/2026

Job Search Category

CUNY Job Posting: Support Staff

Equal Employment Opportunity

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 32637 Location: Lehman College Job Type: Part-Time