Graduate Admissions Assistant - Part-Time

Lehman College; New York (NY); On-site; USD 22,000 - 31,000; Part time

Job summary

Lehman College in New York City seeks a part-time College Assistant to support the Office of Admissions & Recruitment. Responsibilities include handling email, live chat, and phone inquiries, assisting applicants with the admissions process, and conducting application audits.

This role emphasizes strong communication and customer service skills, with daily use of admissions software and CRM tools. The position reports to the Assistant Director of Admissions and offers a consistent 20-hour work

Qualifications

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

Responsibilities

• Perform daily operations for the Office of Graduate Admissions.
• Accountable for rendering quality services in a respectful, courteous and professional manner through email, live chat and telephone.
• Assist prospective students with the application process and admissions procedures.
• Conduct application inventory for graduate program review process.
• Communicate with applicants regarding application completion and submission of required documents.
• Conduct application audits to confirm application completion for admission and enrollment.
• Assist with processing graduate applications using Internal Software, online application and CUNYFirst.
• Work closely with faculty in the application review process and serve as student liaison to faculty.
• Assist with special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.
• Assist with basic functions in admissions technology systems, including Slate CRM, CUNYfirst, student portals, online forms, and other digital resources.
• Provide basic support with online forms, communications, reports, event registration, and other technology-related tasks.
• Learn and follow established procedures for using admissions systems and digital tools, and refer more complex technology issues to the appropriate staff member.
• Assist with other special projects as assigned by the Assistant and Associate Directors of Graduate Admissions.

Job description

Lehman College in New York City seeks a part-time College Assistant to support the Office of Admissions & Recruitment. Responsibilities include handling email, live chat, and phone inquiries, assisting applicants with the admissions process, and conducting application audits.

This role emphasizes strong communication and customer service skills, with daily use of admissions software and CRM tools. The position reports to the Assistant Director of Admissions and offers a consistent 20-hour work