College Advisor for First-Gen Students (Virtual)

ISHE; California, Northern (MO, KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

100% paid medical, dental, vision, and

Basic Term Life insurance

401k retirement plan with 4% employer

20 accrued PTO days per year

13 paid holidays annually

Winter break with reduced workload

Summer Fridays (half days)

Retention bonus

One-month sabbatical after 5 years

Pre-tax commuter benefits and FSA

Phone and internet stipend

Staff and dependent EAP

Job summary

ScholarMatch is seeking a full-time, non-exempt College Advisor to join our growing team of virtual advisors based in the San Francisco Bay Area and Greater Los Angeles. College Advisors manage a caseload of students, support events, and may lead group advising sessions, reporting to the Advising Manager.

This role is ideal for a candidate with a passion for our mission, strong relationship-building and counseling skills, and an interest in using data to improve outcomes.

Qualifications

• Bachelor’s degree required, preferably in a counseling/social work-related field.
• Experience with first‑generation, low‑income students; strong student communication.
• Advanced proficiency in GSuite and database management.
• Excellent written communication skills.
• Ability to handle sensitive information with discretion.
• Ability to work across diverse teams in an anti-racist environment.
• Comfort with virtual advising and occasional in-person events.

Responsibilities

• Manage a caseload of students with regular contact via phone, text, and video.
• Build relationships to support transition into college and career.
• Advise on academics, financial aid, campus engagement, and career planning.
• Provide guidance around challenges facing first‑generation, low‑income students.
• Hold office hours for additional student support.
• Collaborate with program manager on persistence issues.
• Record student information and prepare case notes for coaching.
• Review submitted documentation for caseload students.
• Support updates with scholarship partners and program modifications.
• Assist in events and programming participation.
• Support team projects as needed.
• Vet and verify student payment requests.
• Participate in Scholars Program selection processes.
• Perform other duties as assigned.

Skills

First-gen student support

GSuite proficiency

Written communication

Interpersonal skills

Data handling

Education

Bachelor’s degree in counseling/social work or related field

Tools

Basecamp

Airtable

Job description

ScholarMatch is seeking a full-time, non-exempt College Advisor to join our growing team of virtual advisors based in the San Francisco Bay Area and Greater Los Angeles. College Advisors manage a caseload of students, support events, and may lead group advising sessions, reporting to the Advising Manager.

This role is ideal for a candidate with a passion for our mission, strong relationship-building and counseling skills, and an interest in using data to improve outcomes.