College Advisor

City Colleges of Chicago; Chicago (IL); On-site; USD 70,000 - 77,000; Full time

Job summary

City Colleges of Chicago is seeking a College Advisor at Wilbur Wright College to support student success through academic advising, career exploration, and transfer planning. The role involves one-on-one and group advising, course planning, and coordination with campus services to promote persistence and progression toward goals.

Responsibilities include advising on degree requirements, navigating CCC policies, and coordinating with departments to resolve enrollment issues and support student

Qualifications

• Bachelor’s Degree from an accredited college or university; Master’s Degree preferred.

Responsibilities

• Advises potential and current students on educational and career goals.

Skills

Interpersonal communication

Verbal communication

Written communication

Organizational skills

Time management

Problem solving

Independent work

Cultural sensitivity

Evenings/weekends availability

Microsoft Office 365

Zoom / Microsoft Teams

Navigate / student success systems

Education

Bachelor’s Degree

Master’s Degree preferred

Tools

Microsoft Office 365

Zoom

Microsoft Teams

Navigate

Campus Solutions CS9

Job description

COLLEGE ADVISOR

WILBUR WRIGHT COLLEGE

City Colleges of Chicago (CCC), the largest community collegesystem in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to aquality, affordable education. At CCC, College Advising is a collaborative process among students, faculty, and staff thatpromotes student success and fosters academic progress. Eachcollege has full-time, professional college advisors to assiststudents in developing and working towards achieving an educationalplan that is consistent with their personal, academic, and careergoals.

Reporting to the Associate Dean of Student Services or otherdesignated administrator, a College Advisor supports studentsuccess through quality academic advising, career exploration, andsupport of transfer and career planning and success strategies;connects students with needed support services; buildsrelationships; and proactively engages students throughouttheirenrollment at CCC. College Advisors provide advising and coachingto prospective and current students, helping students connect theirinterests to academic and career pathways; guide and assist increating educational plans; and implement strategies that lead tostudent persistence and success. College Advisors work withassigned caseloads and with varying student categories/populations(e.g., first year, completion, transfer, Star Scholarship, etc.),providing core advising services as well as customized andspecialized advising and support duties, working in collaborationwith college staff and faculty to ensure student retention,completion, and progression toward transfer and career goals.Performs related duties as required.

PRIMARY RESPONSIBILITIES

• Advises potential and current students on establishingeducational and career goals. Provides in-depth information ondegree/certificate program requirements, student services, careerexploration, and CCC transfer partnerships, and other areas relatedto student success and enrollment.
• Interprets and explains CCC policies and procedures as theyrelate to enrollment, financial aid, enrollment initiatives,scholarships, special student populations, completion, transfer,career paths, and other areas in response to student inquiries andas part of the advising session.
• Reviews placement scores and conducts unofficial transferevaluations of transcripts for advising purposes. Coaches andguides students in identifying options and making informeddecisions when selecting degree or certificate program topursue.
• Assists students in creating educational plans that outline aclear path towards degree/program completion and desiredtransfer/career outcomes; makes recommendations on courseselection; identifies options for student to satisfy degreerequirements.
• Adapts advising relationship and strategies to suit studentneeds as they advance through the academic life cycle; works withvarious student categories from first year experience (focus onacademic expectations, course sequencing, using a studentengagement system, e.g., Navigate) to second year/completion (focuson degree audit, transfer/career planning, graduation).
• Meets one-on-one with students (virtual and/or in-person) asrequired or needed to discuss their education plans, reviewprogress, and assess and support their needs. Responds to studentinquiries via email, phone, virtual, or in-person.
• Provides registration services for new and returning studentsremotely and/or in-person. Advises on course selection and helpsresolve registration problems in coordination with otherdepartments/offices to ensure a positive student experience andefficient enrollment process.
• Monitors and tracks academic progress of students towardscompletion and transfer/career goals. Collaborates withtransfer/career/other relevant departments to identify potentialstudent needs and barriers to academic success and future success.Advises students on these identified barriers and connects studentsto appropriate campus support services (e.g., tutoring, wellness,accessibility) and external resources.
• Provides support to students at risk or receiving academicalerts to help them regain good academic standing. Assists studentswith Satisfactory Academic Progress (SAP) holds with the appealsprocess and creating an academic improvement plan.
• Utilizes various systems and college technology including butnot limited to Campus Solutions CS9, Open Book, Navigate, andTransferology to track, monitor, and record academic progress andtransfer of students and to update student records with detailedinformation of student interactions and appointment outcomes.
• Collaborates with college staff and faculty on initiatives tofoster student development; promotes student accountability fortheir academic success; and provides student advocacy.
• Develops and implements student-centered workshops and eventsas directed to support advising initiatives; participates inpreparing and presenting new student orientations as needed.
• Participates in professional development opportunities forcontinuous improvement of skills and knowledge of best practices incollege-level academic advising.
• Participates in various campus or district committeesassociated with specific student populations to develop effectivestudent-based programming and services.
• Maintains confidentiality of information disclosed as part ofthe advising relationship as appropriate.

QUALIFICATIONS

• Bachelor’s Degree from an accredited college or university. Master’s Degree preferred.
• Three years of student services/affairs experience in a highereducation environment with a minimum of one year of experienceadvising traditional and non-traditional college levelstudents.
• Knowledge of coaching students by empowering them with theknowledge, opportunities, and agency needed to develop personally,academically, and in preparation of their careers.
• Knowledge of proactive and intrusive advising practices.
• Experience working with a culturally diverse student body.
• Familiarity with student success initiatives is desirable.
• Knowledge and understanding of academic and occupationalprograms, transfer guides, assessment, and academic careeradvisement.
• Knowledge of student development theories including studentpersistence and retention.
• Familiarity with student success management systems such asEAB’s Navigate.
• Knowledge of post-secondary academic planning, policies, andservices.
• Excellent interpersonal, verbal, and written communicationskills.
• Strong organizational, time management, and problem-solvingskills.
• Ability to provide exemplary customer service.
• Must be self-directed with the ability to work independentlywithin changing deadlines.
• Ability to work within a culturally diverse workenvironment.
• Availability to work some evenings and weekends.
• Proficiency in the use of Microsoft Office 365 (Word, Excel,PowerPoint, Outlook) and technology tools to virtually engage withstudents (e.g., Zoom, Microsoft Teams).

WORK SCHEDULE

• Monday: 8:30 a.m. to 4:30 p.m.
• Tuesday: 8:30 a.m. to 4:30 p.m.
• Wednesday: 10:00 a.m. to 6:00 p.m.
• Thursday: 10:00 a.m. to 6:00 p.m.
• Friday: 8:30 a.m. to 4:30 p.m.

Schedule subject to change as needed and per contractual guidelines.

SPECIAL REQUIREMENTS

• Ability and willingness to work occasional evenings andweekends, as needed.

SALARY & BENEFITS INFORMATION

Salary: $69,545 - $76,500

Offered salary will be determined by the respective collectivebargaining agreement and applicant's education, experience,knowledge, skills and abilities.

Benefits information is found at https://www.ccc.edu/departments/Benefits/

This position is represented by Local 1600 Professional Union.

Chicago residency is required for all full-time employees withinsix (6) months of hire.

We are an equal opportunity and affirmative actionemployer.

Thank you for your interest in City Colleges of Chicago!