College Access Program Manager, Student Success Center

Good Shepherd Services, Ltd; New York (NY); On-site; USD 59,000 - 66,000; Full time

Job summary

Good Shepherd Services, Ltd. in New York, NY is seeking a Program Manager for the Student Success Center at DeWitt Clinton High School in the Bronx. The role oversees operations and collaborates with DOE staff to advance a youth-led college access program.

You will supervise staff, coordinate college preparation workshops, manage data and reporting, and engage with families to support FAFSA and scholarship efforts. Evening/weekend flexibility is required.

Qualifications

• BA required.
• College access counseling experience required.
• Bilingual English/Spanish preferred.
• Prior workshop/seminar development and implementation experience preferred.
• Management/supervisory experience preferred.
• Ability to work on weekends or evenings when necessary.
• Knowledge of Microsoft Office applications.
• Must have excellent organizational, teamwork, verbal and written communication skills.
• Must have a commitment to work from a strength-based and/or youth, family, and community development perspective.

Responsibilities

• Organize the delivery of student support and college access services provided by the Student Success Center at DeWitt Clinton High School.
• Hire and supervise program staff, including a team of youth peer college counselors.
• Collaborate with DOE guidance counselors and other school staff to develop post-secondary service plans and strategies which meet the needs of the school population and compliance.
• Work with the Office of Student Pathways (OSP) of NYC Public Schools (NYCPS) and CARA to ensure that all key performance indicators and outcomes are met for all stakeholders.
• Oversee recruitment, intake, assessment, on-going interventions and follow up to ensure compliance with contractual obligations.
• Maintain all required statistical and narrative documentation, ensuring timely and accurate record keeping.
• Facilitate college preparation workshops and train staff in facilitation.
• Assist students with college choice, exploration and completion of college applications in a timely manner.
• Provide workshops for parents/guardians on financial aid and the college choice and application process to inform and to attain their support for a college option.
• Provide information on financial aid and assistance on FAFSA and scholarship applications; support staff in providing this assistance.
• Organize and attend/support college tours.
• Outreach to and network with secondary schools, community-based organizations, colleges, and universities.
• Promote collaboration between SSC services and other Clinton HS campus services.
• Represent the program to funders.
• Participate in staff training, campus Cabinet meetings, and internal Good Shepherd meetings as required.
• Perform other duties as assigned.

Skills

Organizational skills

Verbal and written communication

Teamwork

Bilingual English/Spanish

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Good Shepherd Services, Ltd. in New York, NY is seeking a Program Manager for the Student Success Center at DeWitt Clinton High School in the Bronx. The role oversees operations and collaborates with DOE staff to advance a youth-led college access program.

You will supervise staff, coordinate college preparation workshops, manage data and reporting, and engage with families to support FAFSA and scholarship efforts. Evening/weekend flexibility is required.