Program Manager - Student Success Center (Dewitt Clinton HS)

Good Shepherd Services

New York (NY)

On-site

USD 59,000 - 66,000

Full time

14 days+

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Benefits offered by this job

Tuition Assistance 40+ Days of Paid To
Personal and Pet Insurance 403 (B)

Job summary

Good Shepherd Services in New York is seeking a Program Manager for the DeWitt Clinton High School Student Success Center. The role oversees operations, coordinates with DOE staff, and leads a youth-led college access program to sustain a college-going culture.

The position requires a BA, college access counseling experience, and strong organizational and communication skills; weekend or evening work may be required. Hours are 35 per week and salary ranges from $59,000 to $66,000 per year.

Qualifications

  • BA required and college access counseling experience.
  • Experience developing and delivering workshops is preferred.
  • Weekend or evening availability when necessary.

Responsibilities

  • Organize the delivery of student support and college access services at DeWitt Clinton High School.
  • Hire and supervise program staff, including youth peer college counselors.
  • Collaborate with DOE guidance counselors and other staff to develop post-secondary service plans.
  • Coordinate with the Office of Student Pathways (OSP) and CARA to meet KPIs and outcomes.
  • Oversee recruitment, intake, assessment, and follow-up to ensure contractual obligations.
  • Facilitate college preparation workshops and train staff in facilitation.

Skills

Organizational skills
Teamwork
Verbal communication
Written communication
Time management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Good Shepherd Services is an equal opportunity employer. We welcome prospective employees for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission.

Good Shepherd Services does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status or any other applicable protected classification , in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance.

Program Manager - Student Success Center (Dewitt Clinton HS)

Reports To: Program Director, Student Success Centers

Hours: 35 Hours/Week; Exempt

Salary: $59,000 - $66,000 per year

Job Summary:

The Program Manager oversees the operation of the Student Success Center on the DeWitt Clinton Campus. In conjunction with DOE staff at Clinton HS, the Program Manager develops and implements a youth led college access program that works to sustain a college-going culture at the school. The Student Success Center (SSC) provides the resources and tools necessary for each student to reach their post-secondary educational goals.

Major Duties
  • Organize the delivery of student support and college access services provided by the Student Success Center at DeWitt Clinton High School.
  • Hire and supervise program staff, including a team of youth peer college counselors.
  • Collaborate with DOE guidance counselors and other school staff to develop post-secondary service plans and strategies which meet the needs of the school population and compliance.
  • Work with the Office of Student Pathways (OSP) of New York City Public Schools (NYCPS) and CARA to ensure that all key performance indicators and outcomes are met for all stakeholders.
  • Oversee recruitment, intake, assessment, on-going interventions and follow up to ensure compliance with contractual obligations.
  • Maintain all required statistical and narrative documentation, ensuring timely and accurate record keeping.
  • Facilitate college preparation workshops and train staff in facilitation.
  • Assist students with college choice, exploration and completion of college applications in a timely manner.
  • Provide workshops for parents/guardians on financial aid and the college choice and application process to inform and to attain their support for a college option.
  • Provide information on financial aid and assistance on FAFSA and scholarship applications; support staff in providing this assistance.
  • Organize and attend/support college tours.
  • Outreach to and network with secondary schools, community-based organizations, colleges, and universities.
  • Promote collaboration between SSC services and other Clinton HS campus services.
  • Represent the program to funders.
  • Participate in staff training, campus Cabinet meetings, and internal Good Shepherd meetings as required.
  • Perform other duties as assigned.
Qualifications
  • BA required.
  • College access counseling experience required.
  • Prior workshop/seminar development and implementation experience preferred.
  • Management/supervisory experience preferred.
  • Ability to work on weekends or evenings when necessary.
  • Knowledge of Microsoft Office applications.
  • Must have excellent organizational, teamwork, verbal and written communication skills.
  • Must have a commitment to work from a strength-based and/or youth, family, and community development perspective.
Benefits
  • Tuition Assistance 40+ Days of Paid Time Off
  • Personal and Pet Insurance 403 (B) Retirement Plan
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