Collections Supervisor: Lead & Optimize Cash Flow

Reyes Coca-Cola Bottling; Niles (IL); Presencial; USD 82 000 - 103 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Resumo da oferta

The Reyes Coca-Cola Bottling Company in Illinois seeks a Collections Supervisor to train and mentor collections specialists, oversee KPI-driven performance, and drive back-end process improvements for better cash collection and customer service. You will deliver comprehensive reports, address billing issues with sales, and support bad debt reviews.

The role requires a Bachelor's degree with 4–6 years of related experience and leadership, or a high school diploma with extensive experience and

Qualificações

• Bachelor's degree with 4–6 years of related experience and 0–1+ years of leadership experience.
• Or High School Diploma with 7–9+ years of specific experience and 2–3+ years of leadership experience.
• Experience in accounts receivable collections preferred.

Responsabilidades

• Train and mentor collections specialists to meet AR objectives.
• Oversee team metrics, policies, and KPI outcomes for collectors.
• Identify process improvements to drive efficiencies and customer service.
• Address customer and sales needs, communicate trends to leadership, and resolve billing issues.
• Deliver reports on collections metrics and support bad debt review and cash forecasting.
• Perform other duties as assigned.

Conhecimentos

Leadership

Mentoring

Team coaching

KPIs

Customer service

Formação académica

Bachelor's degree with leadership

High School diploma with leadership

Descrição da oferta de emprego

The Reyes Coca-Cola Bottling Company in Illinois seeks a Collections Supervisor to train and mentor collections specialists, oversee KPI-driven performance, and drive back-end process improvements for better cash collection and customer service. You will deliver comprehensive reports, address billing issues with sales, and support bad debt reviews.

The role requires a Bachelor's degree with 4–6 years of related experience and leadership, or a high school diploma with extensive experience and