Collections Supervisor - Lead AR & DSO Strategy

Granite Telecommunications; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Granite Telecommunications is seeking a Collections Supervisor to oversee the Orlando collections team. This role ensures timely collection of outstanding receivables while fostering strong customer relationships. Candidates should have 3-5 years of collections experience and a Bachelor’s degree in finance or a related field.

The role involves supervising a team, monitoring performance metrics, and working alongside Sales and Customer Service. Significant leadership skills and knowledge of accounts receivable processes are required.

Qualifications

• 3-5+ years of collections experience.
• 1-2+ years of supervisory/leadership experience.
• Strong knowledge of AR processes and credit principles.

Responsibilities

• Supervise and support a team of collections specialists.
• Monitor daily aging and prioritize collection efforts.
• Ensure compliance with company policies and regulatory requirements.

Skills

Excellent communication and negotiation skills

Problem-solving and decision-making

Customer relationship management

Time management and prioritization

Education

Bachelor's degree in finance or related field

Tools

Salesforce

Advanced Excel

Job description

Granite Telecommunications is seeking a Collections Supervisor to oversee the Orlando collections team. This role ensures timely collection of outstanding receivables while fostering strong customer relationships. Candidates should have 3-5 years of collections experience and a Bachelor’s degree in finance or a related field.

The role involves supervising a team, monitoring performance metrics, and working alongside Sales and Customer Service. Significant leadership skills and knowledge of accounts receivable processes are required.