Collections Specialist - Payment Negotiator (Onsite, Houston)

TSI - Transworld Systems Inc.; Houston (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Team-oriented environment

Growth opportunity

Generous bonus opportunity

Benefits package including 401k

Job summary

TSI - Transworld Systems Inc. in Houston is seeking a Call Center Representative for an on-site role. You will negotiate and process payments on past-due accounts, contact customers by phone, and maintain accurate records in our systems.

We offer paid training, a team-oriented environment, growth opportunities, a generous bonus program, and a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and holidays.

Qualifications

• Outgoing and assertive demeanor with strong negotiation skills.
• Ability to document information accurately in the computer system.
• Flexible schedule including weekends.

Responsibilities

• Negotiate and process payments on delinquent accounts by phone.
• Assess customer financial condition and determine resolutions.
• Track and maintain accounts through the collection process.
• Perform account maintenance and verify balances per policy.
• Adhere to state and federal collection regulations and call standards.

Skills

Outgoing

Assertive

Competitive

Persuasive

Great communication

Education

High school diploma

Job description

TSI - Transworld Systems Inc. in Houston is seeking a Call Center Representative for an on-site role. You will negotiate and process payments on past-due accounts, contact customers by phone, and maintain accurate records in our systems.

We offer paid training, a team-oriented environment, growth opportunities, a generous bonus program, and a comprehensive benefits package including medical, dental, vision, 401k with employer matching, paid time off and holidays.