Collections Negotiator — Call Center Specialist

UNIVERSAL FIDELITY, LP; Houston (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive base salary

Paid training and ongoing support

Office near I-10 in Houston

Stable full-time position

Supportive, results-driven team

Job summary

Universal Fidelity, LP is seeking motivated Call Center Representatives in Houston, TX to handle outbound and inbound calls about outstanding accounts. You will negotiate payment arrangements, update records, and work toward daily and monthly targets in a supportive, training-focused environment.

The role offers a competitive base salary, paid training, and an office location near I-10 in a stable, full-time setting with opportunities for growth.

Qualifications

• Strong communication and negotiation skills.
• Comfortably discussing financial matters.
• Basic computer skills.
• Previous call center or collections experience is a plus (not required – we train the right person).

Responsibilities

• Make outbound and receive inbound calls regarding outstanding accounts.
• Communicate clearly and professionally.
• Negotiate payment arrangements and resolve account balances.
• Update customer records accurately in our system.
• Meet daily and monthly performance targets.

Skills

Communication

Negotiation

Computers

Call center exp

Job description

Universal Fidelity, LP is seeking motivated Call Center Representatives in Houston, TX to handle outbound and inbound calls about outstanding accounts. You will negotiate payment arrangements, update records, and work toward daily and monthly targets in a supportive, training-focused environment.

The role offers a competitive base salary, paid training, and an office location near I-10 in a stable, full-time setting with opportunities for growth.