Collections Specialist - Onsite/Hybrid Call Center

Bill Gosling Outsourcing; Hampton (VA); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Comprehensive training

Team-oriented culture

Diversity & Inclusion

Fun workplace

State-of-the-art offices

Rewarding work

Résumé du poste

Bill Gosling Outsourcing in Hampton, VA is seeking a Collections Agent to contact customers by phone, email, and mail to collect overdue payments and negotiate payment arrangements. You will document all interactions in our system, follow up on agreements, and collaborate with teammates to improve collection effectiveness while providing excellent customer service.

This posting is part of a candidate pool for future openings; apply now to be considered for upcoming opportunities at Bill Gosling

Responsabilités

• Contact customers via phone, email, and mail to collect overdue payments
• Negotiate payment plans and settlements with customers to resolve outstanding debts
• Document all customer interactions and payment arrangements accurately in the system
• Follow up with customers to ensure payment agreements are upheld
• Collaborate with other team members to develop strategies for improving collection efforts
• Provide excellent customer service while adhering to company policies and regulations

Description du poste

Bill Gosling Outsourcing in Hampton, VA is seeking a Collections Agent to contact customers by phone, email, and mail to collect overdue payments and negotiate payment arrangements. You will document all interactions in our system, follow up on agreements, and collaborate with teammates to improve collection effectiveness while providing excellent customer service.

This posting is part of a candidate pool for future openings; apply now to be considered for upcoming opportunities at Bill Gosling