Customer Care Pro: Scheduling, Billing & Support

Bill Gosling Outsourcing; Hampton (VA); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Growth Opportunities

Comprehensive Training

Team-Oriented Culture

Diversity & Inclusion

Fun Workplace

State-of-the-Art Offices

Job summary

Bill Gosling Outsourcing in Hampton, Virginia, is looking for a motivated Customer Service Representative dedicated to delivering exceptional customer experiences. In this role, you will manage inbound customer requests and ensure service appointments are scheduled efficiently, enhancing overall customer satisfaction.

Join a dynamic team that values inclusivity, fun, and professional growth. With opportunities for advancement and comprehensive training, this position allows you to make a difference in people’s lives while working in a supportive environment.

Qualifications

• Strong communication skills to handle customer inquiries.
• Ability to work in a fast-paced environment.
• Familiarity with customer service software is a plus.

Responsibilities

• Respond to inbound requests for priority service appointments.
• Schedule and coordinate service appointments efficiently.
• Maintain accurate customer records and account information.

Skills

Detail-oriented

Customer-focused

Problem-solving

Job description

Bill Gosling Outsourcing in Hampton, Virginia, is looking for a motivated Customer Service Representative dedicated to delivering exceptional customer experiences. In this role, you will manage inbound customer requests and ensure service appointments are scheduled efficiently, enhancing overall customer satisfaction.

Join a dynamic team that values inclusivity, fun, and professional growth. With opportunities for advancement and comprehensive training, this position allows you to make a difference in people’s lives while working in a supportive environment.