Specialist, Collections

Norton Rose Fulbright LLP; San Antonio (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan and profit sharing

Paid time off (minimum 20 days)

Job summary

Norton Rose Fulbright US LLP is hiring a Collections Specialist to manage a high-volume accounts receivable portfolio and communicate with lawyers and clients to secure payments. The role reports to the Senior Manager, Collections Team Lead and is based in the United States.

Key duties include collaborating with partners and staff to resolve past due accounts, auditing progress, and maintaining accurate client data across the firm systems.

Qualifications

• Bachelor's or Associate degree in Accounting or Finance preferred.
• Minimum three years of proven success in collections.
• Law firm or professional services experience a plus.
• Experience with Aderant, SAP and/or Elite Enterprise a plus.
• Must have working knowledge of basic accounting principles.
• Exceptional written and verbal communication skills.

Responsibilities

• Regularly communicate with lawyers regarding collection efforts and past due accounts.
• Collaborate with partners and billing team to collect past due amounts.
• Contact clients to obtain payment status and resolve issues.
• Review client portfolios and internal financial reports for collection risks.
• Audit progress issues and advise managerial staff.
• Reconcile posted client payments and application issues daily.

Skills

Communication skills

Attention to detail

Multi-tasking

Discretion with confidential info

Self-motivated

Education

Bachelor's or Associate degree in Accounting or Finance

Tools

Aderant

SAP

Elite Enterprise

MS Office (Excel & Word)

Job description

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

Why Evergreen?

As a result of our continued growth across US practices, Norton Rose Fulbright welcomes applications from highly qualified candidates who are interested in being considered as opportunities arise. While we may not have an immediate opening, by applying through this evergreen posting, you’ll be first in line for consideration when new roles open within the group.

The Specialist, Collections is responsible for a high volume of correspondence to clients, updating relevant client status information in the firm database, and comprehensive accounts receivable portfolio review by assigned partner. Additionally, the Specialist, Collections will be available for ad-hoc accounts receivable assignments and projects as needed. This position is based in the United States and will report to Senior Manager, Collections Team Lead.

Responsibilities include but are not limited to:

• Regularly communicate with lawyers regarding collection efforts and status of past due accounts.
• Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible.
• Communicate directly with clients to obtain payment status, and/or resolve any issue that may require further research or communication with other firm departments.
• Collaborate with partners, lawyers, secretaries, and billing team to share and/or obtain relevant client information regarding payment of past due accounts.
• Audit important progress issues and/or problems and advise managerial staff.
• Analyze partner portfolios and internal financial reports by partner, office, and client to review potential collection issues.
• Review daily and reconcile posted client payments, deductions, and/or application issues on a daily basis.
• Enter updated information in systems regarding payment-related issues as communicated by client or billing partner.

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications and experience:

• Bachelors or Associate degree in Accounting or Finance preferred.
• Minimum three years of proven success in collections.
• Law firm or professional services experience a plus.
• Experience with Aderant, SAP and/or Elite Enterprise a plus
• Must have working knowledge of basic accounting principles.
• Strong attention to detail and proven ability to adapt to new systems quickly.
• Exceptional written and verbal communication skills.
• Proficient in MS Office products, including Excel and Word.
• Ability to respond calmly, efficiently, and effectively to clients and all levels of staff.
• Ability to quickly identify and analyze issues and problems; recommend and implement solutions; and respond effectively to inquiries.
• Ability to work discreetly with confidential information and situations.
• Must be able to work on several projects simultaneously.
• Must be energetic and self-motivated.

Benefits

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible.

Full-time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. Employees may also access commuter benefits where applicable and student loan assistance refinancing options.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees may also access child care support through a back-up care program. Employees are also entitled to 11 Firm holidays.

Legal Notices

Norton Rose Fulbright US LLP is an Equal Employment Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, and any other characteristic protected by law. Norton Rose Fulbright US is committed to providing reasonable accommodation as an Equal Employment Opportunity Employer to applicants with disabilities. If you require assistance of accommodation to complete your application, please contact [e-mail]. When submitting your request, please provide your contact information and a description of the accommodation needed or the accessibility barrier you are experiencing. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Pay Transparency - Nondiscrimination Provision

The firm will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

E-Verify

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Right to Work Information

Equal Employment Opportunity

For details on the personal information we collect in connection with your application for potential employment or partnership with Norton Rose Fulbright US LLP and for what purposes visit California Consumer Privacy Notice-Norton Rose Fulbright and Norton Rose Fulbright US LLP - US Data Privacy Policy or contact us at [phone].