Collections Specialist I — Growth, Bonuses & Benefits

Cyprus Credit Union; Midvale (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

401k

Paid holidays

Birthday leave

Paid time off

Volunteer time

Tuition reimbursement

Job summary

Cyprus Credit Union is seeking a Collections Officer to manage delinquent member accounts across various loan products. You will contact members, discuss payment arrangements, and apply collection procedures while maintaining the Credit Union's professional image.

We offer competitive pay and comprehensive benefits, plus opportunities for advancement, career development resources, and a collaborative work environment that values diversity and community involvement.

Qualifications

• Knowledge of collection procedures and related laws.
• Understanding of Credit Union loan products and policies.

Responsibilities

• Follow up on delinquent accounts by phone and mail to secure payment arrangements.
• Notify members of potential actions and explore financial counseling options.
• Document all collection actions and maintain confidentiality.
• Monitor loans to ensure proper insurance coverage and compliance.

Skills

Accuracy

Communication

Independence

Stress management

Education

High school diploma or equivalent

Job description

Cyprus Credit Union is seeking a Collections Officer to manage delinquent member accounts across various loan products. You will contact members, discuss payment arrangements, and apply collection procedures while maintaining the Credit Union's professional image.

We offer competitive pay and comprehensive benefits, plus opportunities for advancement, career development resources, and a collaborative work environment that values diversity and community involvement.