Collections Specialist (Fully Remote)

Bonterra; United States; A distancia; USD 203.000 - 248.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Unlimited PTO

Paid holidays

401(k)

Descripción de la vacante

Bonterra provides software and expertise to power social good organizations, aiming to increase giving to 3% of US GDP by 2033. It is the second-largest social good software company, serving over 20,000 customers, with a globally distributed and inclusive team.

Bonterra seeks a Collections Specialist to manage overdue accounts for US-based clients, negotiate feasible payment plans, and document commitments. Fluency in English and Spanish is required.

Formación

• Proven Collections Specialist experience; bilingual English/Spanish required.
• Strong negotiation, communication, and time management skills; collections software proficiency.

Responsabilidades

• Contact delinquent US-based clients to discuss overdue balances and negotiate payment plans.
• Investigate billing and payment inquiries, document commitments, and report risks.

Conocimientos

Negotiation

Communication

Time management

Bilingual EN/ES

Herramientas

Collections software

Descripción del empleo

• Contact delinquent US-based clients to discuss overdue balances and negotiate payment plans.
• Investigate billing and payment inquiries, document commitments, and report risks.

Qualifications:

• Proven Collections Specialist experience; bilingual English/Spanish required.
• Strong negotiation, communication, and time management skills; collections software proficiency.
• Salary is $147-180 per hour, based in Mexico.
• Benefits include medical, dental, vision, unlimited PTO, paid holidays, and 401(k).

Bonterra

Bonterra provides software and expertise to power social good organizations, aiming to increase giving to 3% of US GDP by 2033. It is the second-largest social good software company, serving over 20,000 customers, with a globally distributed and inclusive team.