Collections Specialist — Fast-Paced AR for Collectibles

Heritage Auctions; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plans

Job summary

Heritage Auctions in Dallas is seeking a Collections Specialist responsible for managing accounts receivable with accuracy and professionalism. You will resolve payment issues, enhance collections processes, and maintain strong client relationships in a fast-paced, collaborative environment.

The ideal candidate has 2+ years of collection experience, basic accounting knowledge, and excellent organizational skills. The role offers benefits including medical coverage, paid time off, and a 401k savings plan.

Qualifications

• 2+ years of high-volume collection experience preferred.
• Basic accounting knowledge is required.
• Experience in a large accounting department preferred.

Responsibilities

• Manage accounts receivable according to established policies.
• Oversee handling of phone calls and payments.
• Drive improvements in collections processes.
• Log phone interactions in the client database.
• Collaborate with departments to optimize client strategies.
• Communicate effectively about customer accounts.
• Resolve customer disputes related to outstanding balances.
• Support account reconciliations and month-end close.

Skills

Multitasking

Organizational skills

Communication skills

Attention to detail

Customer service

Job description

Heritage Auctions in Dallas is seeking a Collections Specialist responsible for managing accounts receivable with accuracy and professionalism. You will resolve payment issues, enhance collections processes, and maintain strong client relationships in a fast-paced, collaborative environment.

The ideal candidate has 2+ years of collection experience, basic accounting knowledge, and excellent organizational skills. The role offers benefits including medical coverage, paid time off, and a 401k savings plan.