Collections Specialist — Drive On-Time Payments & Cash Flow

ServiceMaster Restore®; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

ServiceMaster Restore® is seeking a Collections Specialist in Phoenix, AZ to support the accounting team by managing daily collection tasks and maintaining transparency in the company’s finances. The role emphasizes attention to detail, strong numerical skills, and accurate documentation to help drive informed decisions for expansion and long-term success.

You will join a growing team of professionals focused on timely payments, effective communication with clients, and collaboration across

Qualifications

• Proficient with Excel and data entry.
• Strong numerical accuracy and attention to detail.
• Good communication and teamwork abilities.

Responsibilities

• Post and process notes in job systems accordingly.
• Update accounts receivable team weekly.
• Take actions to encourage timely payments.
• Process payments.
• Contact clients about overdue payments.
• Contact insurance companies to request payment updates.
• Demonstrate excellent communication and interpersonal skills.
• Apply problem-solving and critical-thinking skills.

Skills

Attention to detail

Excellent communication

Team player

Problem-solving

Numerical accuracy

Tools

Excel

Job description

ServiceMaster Restore® is seeking a Collections Specialist in Phoenix, AZ to support the accounting team by managing daily collection tasks and maintaining transparency in the company’s finances. The role emphasizes attention to detail, strong numerical skills, and accurate documentation to help drive informed decisions for expansion and long-term success.

You will join a growing team of professionals focused on timely payments, effective communication with clients, and collaboration across