Collections Specialist - Drive Cash Flow & Customer Retention

CentiMark Corporation; Canonsburg (Washington County); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health insurance – Core Plan

Health insurance – Buy Up Plan

Vision plan

Life & AD&D insurance

401K with company match

Roth 401K with company match

Flexible Spending Account (FSA)

ESOP

Paid holidays and vacation

Job summary

CentiMark Corporation, the national leader in the commercial/industrial roofing and flooring industry, seeks a full-time Collections Specialist in Canonsburg, PA. The role pays $44k–$45k plus annual bonus opportunity and involves managing collections for assigned accounts in a goal-driven environment.

You will contact customers about invoices due and expected pay dates, follow up on inquiries and reconciliations, and collaborate with regional teams to meet collection goals.

Qualifications

• 1+ years of collections experience preferred.
• Excellent verbal and written communication skills.
• Good organizational and analytical skills.
• Ability to establish and maintain positive relationships with customers.
• Experience with SAP AR and Microsoft Office preferred.

Responsibilities

• Perform collections of assigned accounts in a goal oriented environment.
• Contact customers to discuss invoices due and expected pay dates, while also focusing efforts on overdue and uncollected monies owed.
• Follow up with customers in a timely manner regarding all inquiries, short payments, and account reconciliation.
• Verify all necessary documentation has been processed with customer invoices per their requirements (ex: AIA’s, Waivers, P.O.’s, work orders, etc.).
• Work cooperatively with regional personnel and other departments to achieve collection goals.
• Routine clerical functions associated with the position.
• Other duties deemed appropriate and assigned by management.

Skills

Collections experience

Communication skills

Organizational skills

Analytical skills

Customer relations

Tools

SAP AR

Microsoft Office

Job description

CentiMark Corporation, the national leader in the commercial/industrial roofing and flooring industry, seeks a full-time Collections Specialist in Canonsburg, PA. The role pays $44k–$45k plus annual bonus opportunity and involves managing collections for assigned accounts in a goal-driven environment.

You will contact customers about invoices due and expected pay dates, follow up on inquiries and reconciliations, and collaborate with regional teams to meet collection goals.