Collections Specialist — Cash Flow & Client Care Pro

Joe Taylor Restoration; Delray Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Joe Taylor Restoration, based in Delray Beach, FL, is looking for an Operations Collections Specialist to enhance cash flow while providing excellent customer service. The role involves managing accounts receivable, contacting clients about overdue balances, and resolving billing issues. Ideal candidates will have over 2 years of experience in collections, strong communication skills, and proficiency in Microsoft Office.

This is a great opportunity for someone who excels in a fast-paced environment and values customer relationships.

Qualifications

• 2+ years of collections or accounts receivable experience.
• Ability to handle sensitive conversations professionally.
• Proficient in Microsoft Office and accounting/ERP systems.

Responsibilities

• Manage accounts receivable for timely collections.
• Contact customers about past-due balances via phone and email.
• Resolve billing discrepancies and account issues.
• Negotiate payment arrangements and follow up.
• Maintain accurate collection activity records.
• Provide solution-oriented customer support.

Skills

Collections experience

Strong communication skills

Conflict resolution

Attention to detail

Organizational skills

Customer service

Tools

Microsoft Office

Accounting/ERP systems

Job description

Joe Taylor Restoration, based in Delray Beach, FL, is looking for an Operations Collections Specialist to enhance cash flow while providing excellent customer service. The role involves managing accounts receivable, contacting clients about overdue balances, and resolving billing issues. Ideal candidates will have over 2 years of experience in collections, strong communication skills, and proficiency in Microsoft Office.

This is a great opportunity for someone who excels in a fast-paced environment and values customer relationships.