Collections Specialist

Creative Financial Staffing; Miami (FL); On-site; USD 55,000 - 65,000; Full time

Job summary

Creative Financial Staffing, LLC in Miami, FL is seeking a Collections Specialist to manage daily outbound and inbound collections activity, follow up on outstanding accounts, and document all customer interactions. This role requires collections or accounts receivable experience and strong communication skills for high-volume calls.

The position offers a path for internal promotion, a stable work environment, and the opportunity to work with internal teams to resolve billing issues and

Qualifications

• Previous collections, accounts receivable, or credit & collections experience.
• Experience handling high-volume phone and customer communications.
• Strong attention to detail and documentation skills.
• Proficiency with Microsoft Office and accounting/ERP systems preferred.

Responsibilities

• Manage daily outbound and inbound collections activity.
• Follow up on outstanding accounts and payment commitments.
• Maintain accurate documentation of all customer interactions and collection efforts.
• Resolve customer billing concerns and payment issues professionally.
• Partner with internal teams to support account resolution and cash collections.

Skills

Collections experience

Accounts receivable

Phone communications

Documentation skills

Microsoft Office

ERP systems

Tools

Accounting/ERP systems

Job description

COLLECTIONS SPECIALIST

Location: Miami, FL Salary: $55,000-$65,000

Why This Opportunity Stands Out:

• Join a stable and growing disaster restoration company with a strong market presence
• Clear path for internal promotion and career advancement
• Comprehensive … … 

Key Responsibilities for the Collections Specialist:

• Manage daily outbound and inbound collections activity
• Follow up on outstanding accounts and payment commitments
• Maintain accurate documentation of all customer interactions and collection efforts
• Resolve customer billing concerns and payment issues professionally
• Partner with internal teams to support account resolution and cash collections

Qualifications for the Collections Specialist:

• Previous collections, accounts receivable, or credit & collections experience
• Experience handling high-volume phone and customer communications
• Strong attention to detail and documentation skills
• Proficiency with Microsoft Office and accounting/ERP systems preferred