Collections Specialist- 3648411

AMS Staffing, Inc.; Washington (District of Columbia); Hybrid; USD 80,000 - 90,000; Full time

Job summary

AMS Staffing, Inc. is seeking a Collections Specialist in Washington, DC to manage invoices, AR analysis, and client billing workflows. This role requires collaboration with attorneys and clients to drive timely collections.

The position offers a hybrid work arrangement (1-2 days remote after a 60-day ramp) and a salary between $80,000 and $90,000 per year, with comprehensive benefits. Candidates should have at least three years of collections experience, preferably in professional services, and

Qualifications

• Bachelor's degree in Accounting, Finance, or related field preferred.
• Minimum three years of collections experience, preferably in professional services.
• Experience with billing systems and accounts receivable processes.
• Strong communication and organizational skills.
• Ability to work overtime as needed.

Responsibilities

• Oversee daily collection efforts and review AR issues with attorneys to determine collection strategy.
• Manage accounts receivable and billing functions.
• Communicate AR information to office leadership and management.
• Process client bills using Pre-bill Viewer and Aderant.
• Submit electronic client invoices and accruals via e-billing sites.
• Respond to accounting questions and liaison with clients as needed.
• Review and edit pre-bills per attorney requests.
• Analyze client balances and ledger activity (payments/applications).
• Handle deposits, retainers, and unapplied cash reallocation.
• Prepare AR-related reports and assist with internal audits.

Skills

Interpersonal communication

Client communication

Time management

Detail orientation

Analytical thinking

Proactive problem solving

Education

Bachelor's degree in Accounting/Finance

Tools

Aderant software

Concur

Prebill Viewer

Ebilling Hub

Excel

Job description

Job Title: Collections Specialist

Location: Washington DC 20037

Salary/Payrate: $80K-$90K annually and AWESOME benefits!!!

Work Environment: Hybrid (1-2 days WFH after initial 60 day ramp up period)

Term: Permanent / Fulltime

Bachelor's degree required: No

Referral Fee: AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION

The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.

Key Responsibilities

• Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
• Responsible for accounting functions including but not limited to accounts receivable and billing
• Proactively and efficiently communicates accounts receivable information to office and firm management
• Processes client bills using Pre-bill Viewer and Aderant software
• Submits electronic client invoices and accruals via various e-billing websites
• Researches and responds to accounting and billing questions; communicates with clients as needed
• Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
• Analyzes client balances and client ledgers (payments and applications)
• Application and re-application of deposits, retainers, unapplied cash
• Assists with client refunds
• Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
• Develops and prepares collection and A/R related reports; account reconciliations
• Enters and maintains collection notes into our Dashboard/Aderant Collection system
• Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
• Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned
• Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

Qualifications

++Skills & Competencies++

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
• Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
• Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Proactive in identifying accounting issues and providing solutions

++Education & Prior Experience++

• Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred
• Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare
• Exceptional computer skills with the ability to learn new software applications quickly

++Technology++

• Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
• Proficiency with Windows-based software, strong Excel preferred
• Understanding of AI capabilities, limitations, and responsible use in a professional environment.
• Familiarity with, or willingness to learn, firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support daily workflow and/or improve work quality.