Collections Specialist, Legal Services

Addition Management; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

An established industry player is on the lookout for a Collection Specialist to enhance their downtown NYC team. This role involves engaging with clients regarding overdue bills, utilizing advanced collection software, and collaborating with attorneys to resolve disputes. With a focus on improving cash flow and reducing accounts receivable, the ideal candidate will have a strong background in collections within a legal environment. Join a dynamic team where your expertise will contribute to financial success and operational excellence in a supportive and growth-oriented atmosphere.

Qualifications

• 5+ years of experience in collections within a law firm or professional services.
• Proven success in reducing accounts receivable and improving cash flow.

Responsibilities

• Contact clients about overdue bills, maintaining professionalism.
• Utilize Aderant's collection module to analyze client accounts and trends.

Skills

Client Communication

Analytical Skills

Problem Solving

Team Collaboration

Education

Bachelor's degree in finance, accounting, business administration

Tools

Aderant

BillBlast

Serengeti

CounselLink

Job description

NYC based downtown Law Firm seeks a Collection Specialist to join their Team!

Base pay range

$85,000.00/yr - $100,000.00/yr

Additional compensation types

Annual Bonus

Key Responsibilities:

• Contact clients regarding overdue bills via email, phone, and written correspondence, maintaining a professional yet firm approach.
• Leverage Aderant’s collection module software to analyze client account histories, identify payment trends, and flag potential delays.
• Coordinate with attorneys and support staff to resolve disputes or e-billing rejections using BillBlast and Aderant as the primary communication platforms.
• Ensure timely follow-up on overdue invoices, utilizing the Aderant Collection Module and prior communication notes to maintain strong client relationships.
• Collaborate with finance and accounting teams to apply payments accurately and resolve misallocations or client advances related to vendor payments.
• Oversee daily collections operations, monitoring team performance against KPIs and ensuring adherence to collections policies and best practices.
• Develop and implement KPI performance metrics to drive efficiency, focusing on AR reduction and rapid collection of overdue bills.
• Collaborate with and mentor the collections team, fostering a culture of continuous learning, communication, and coordination for optimal team performance.
• Assess the effectiveness of current collections processes and recommend improvements or technologies to streamline workflows and reduce delinquency.
• Stay on top of the submission and monitoring of invoices through client e-billing platforms (e.g., Serengeti, CounselLink, etc.).
• Ensure compliance with client billing guidelines, addressing any rejected or disputed invoices promptly to resolve issues.

Qualifications:

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• Minimum of 5 years of experience in a collection’s role within a law firm or professional services environment.
• Proven track record of reducing AR and improving cash flow in a legal or corporate setting.
• Aderant BillBlast knowledge required.

Seniority level

Associate

Employment type

Full-time

Job function

Accounting/Auditing and Other

Industries

Legal Services and Law Practice