Collections Specialist

Insight Global; The Colony (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Insight Global is seeking an Accounts Receivable Specialist to efficiently collect commercial accounts from diverse customers including hospitals, surgery centers, physician practices, and distributors. The role requires adherence to compliance, handling large collections, and resolving balances through Oracle and related systems.

The candidate will collaborate with sales, contracting, and customer service teams to resolve disputes, verify billing requirements, and ensure timely follow-up on

Qualifications

• 3+ years of commercial collections experience.
• Proficient in Microsoft Office Excel.

Responsibilities

• Understand, promote, and demonstrate Compliance adherence.
• Handle large collection assignment while consistently meeting personal and team collection goals.
• Responsible for managing and resolving assigned tasks in timely and effective manner through oracle and other systems and processes.
• Ensure timely and accurate follow up on open aging accounts based on documented timelines
• Escalate account issues to sales and business partners per documented timeline and process
• Complete collection calls and correspondence (fax / mail) as required for resolving aging balances.
• Verify and understand contract & billing requirements for all customers as needed to resolve account balances.
• Work with customers and internal partners to resolve missing / invalid / incorrect purchase orders.
• Review unpaid / disputed balances for final resolution per process that all collection efforts have exhausted and recommend appropriate send to collections, write off or reversal for approval.
• Work with contracting team, customer service team, and leadership for account escalations needed to resolve account disputes.

Skills

Commercial collections experience

Microsoft Excel

Job description

Job Description

Insight Global is looking for an Accounts Receivable Specialist that will be responsible for efficient and effective collection of Commercial Accounts from various customers foreign and domestic including hospitals, surgery centers, physician practices, and distributorships.

Day to Day Responsibilities:

• Understand, promote, and demonstrate Compliance adherence.
• Handle large collection assignment while consistently meeting personal and team collection goals.
• Responsible for managing and resolving assigned tasks in timely and effective manner through oracle and other systems and processes.
• Ensure timely and accurate follow up on open aging accounts based on documented timelines
• Escalate account issues to sales and business partners per documented timeline and process
• Complete collection calls and correspondence (fax / mail) as required for resolving aging balances.
• Verify and understand contract & billing requirements for all customers as needed to resolve account balances.
• Work with customers and internal partners to resolve missing / invalid / incorrect purchase orders.
• Review unpaid / disputed balances for final resolution per process that all collection efforts have been exhausted and recommend appropriate send to collections, write off or reversal for approval.
• Work with contracting team, customer service team, and leadership for account escalations needed to resolve account disputes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3+ years of commercial collections experience
• Proficient in Microsoft Office Excel