Collections Specialist

Sbhonline; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Sbhonline is looking for a dedicated Collection Specialist in New York, NY. This role involves managing accounts receivable, making collection calls, and ensuring timely follow-ups on outstanding balances.

The ideal candidate will have previous collections experience, strong accounting knowledge, and excellent communication skills. If you are detail-oriented and comfortable handling sensitive financial information, we encourage you to apply.

Qualifications

• Previous experience in collections, accounts receivable, or a related accounting role.
• Good accounting knowledge and comfort working with financial information.
• Professional and confident phone communication skills.

Responsibilities

• Make collection calls to tenants regarding open arrears.
• Email backup documentation for open charges.
• Monitor and follow up on outstanding balances.

Skills

Collections experience

Accounting knowledge

Professional phone communication

Attention to detail

Organizational skills

Job description

Collection Specialist

Location: New York, NY
Employment Type: Full-Time
Schedule: Monday through Friday, Standard Business Hours
Salary: Based on Experience

Description
We are seeking an experienced and detail-oriented Collection Specialist to join our team. This role is ideal for someone with strong computer and accounting skills who is comfortable handling accounts receivable responsibilities, following up on open balances, and communicating professionally with tenants regarding arrears and outstanding charges.

The ideal candidate is seasoned, organized, and confident managing collections, banking tasks, and account-related follow-up in a professional and efficient manner.

What You’ll Do

• Make collection calls to tenants regarding open arrears
• Email backup documentation for open charges
• Monitor and follow up on outstanding balances in a timely manner
• Support accounts receivable functions and maintain accurate account records
• Assist with banking tasks, including making deposits
• Communicate professionally with tenants regarding account activity and payment status
• Work closely with internal teams to ensure accurate account information and follow-up
• Maintain organized records of collections activity, payments, and correspondence

Requirements

• Previous experience in collections, accounts receivable, or a related accounting role
• Good accounting knowledge and comfort working with financial information
• Professional and confident phone communication skills
• Strong attention to detail and organizational skills
• Ability to manage follow-up and documentation accurately
• Seasoned and experienced professional preferred
• Ability to work independently and handle sensitive financial matters professionally