Collections Specialist

Fairstead; New York (NY); On-site; USD 75,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated Collections Specialist to join their mission of providing high-quality housing. This role involves managing rent collections, landlord-tenant relations, and legal procedures while ensuring accurate documentation. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication skills and a keen attention to detail. With a commitment to innovation and community building, this firm offers a competitive salary and comprehensive benefits, making it an exciting opportunity for professionals looking to make a meaningful impact in the real estate sector.

Benefits

Health Insurance

401(k)

Paid Holidays

PTO

Sick Days

Life Insurance

Qualifications

• Minimum 3 years of experience in legal administration.
• Strong communication and customer service skills.

Responsibilities

• Monitor ledgers and delinquency reports; coach site teams.
• Manage landlord-tenant cases and prepare legal documents.

Skills

Legal Administration

Knowledge of NYC Residential Market

Microsoft Office Suite

Communication Skills

Customer Service Skills

Attention to Detail

Job description

Join to apply for the Collections Specialist role at Fairstead.

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states, including 17,000 units under management. The company's mission is to provide high-quality housing to all, regardless of income, through an empathetic and innovative approach, leveraging expertise in acquisitions, development, design, construction, asset management, and property management.

Core Values

Innovation, Determination, Integrity, Humility, Empathy, and Partnerships.

Job Responsibilities

1. Rent Collection & Landlord/Tenant Relations: Monitor ledgers, delinquency reports, and uncollectible income; coach site teams; work with legal counsel on evictions and legal matters.
2. Resident Inquiries & Financial Management: Address resident questions, analyze ledgers, enforce payment plans, and oversee communication to encourage timely payments.
3. Legal and Court Procedures: Manage landlord-tenant cases, coordinate with attorneys, prepare legal documents, and track court proceedings.
4. Reporting & Documentation: Maintain accurate records of legal cases, prepare reports, and update tenant and legal documentation.
5. Other Duties: Perform additional related tasks as needed.

Qualifications

• Minimum 3 years of experience in legal administration.
• Knowledge of NYC residential market and landlord laws.
• Proficiency in Microsoft Office Suite.
• Strong communication and customer service skills.
• Ability to work under tight deadlines and adapt in a dynamic environment.
• Attention to detail and accuracy.

Compensation & Benefits

Salary range: $75,000 - $90,000 USD. Benefits include health insurance, 401(k), paid holidays, PTO, sick days, life insurance, and more.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance