Collections Specialist

CFS; Monroeville (Allegheny County); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Direct impact on cash flow

Collaborative environment

Exposure to AR functions

Career growth opportunities

Job summary

CFS in Monroeville, PA is seeking a Collections Specialist to join the Accounting team and help improve cash flow. You will manage customer accounts, follow up on past-due balances, and resolve billing disputes while maintaining strong customer relations.

Ideal candidates have 2+ years in collections or accounts receivable, proficiency in Microsoft Excel and ERP systems, and excellent communication and negotiation skills.

Qualifications

• 2+ years of collections, accounts receivable, or related accounting experience.
• Experience working with aging reports, customer accounts, and account reconciliations.
• Proficiency in Microsoft Excel and experience with accounting or ERP systems.
• Strong communication, negotiation, and customer service skills.
• High school diploma or equivalent required; Associate degree preferred.

Responsibilities

• Manage assigned customer accounts and follow up on outstanding balances.
• The Collections Specialist will contact customers regarding past-due invoices and work to secure timely payments.
• Research and resolve billing disputes, payment discrepancies, and account issues.
• The Collections Specialist will monitor aging reports and maintain accurate records of collection activities.
• Partner with Accounting, Accounts Receivable, and Customer Service teams to resolve account concerns.
• The Collections Specialist will negotiate payment arrangements and maintain positive customer relationships.

Skills

Collections experience

Aging reports

Excel proficiency

ERP systems

Communication

Negotiation

Customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Excel

ERP systems

Job description

About The Company

A growing organization is seeking a Collections Specialist to join its Accounting team. This is a great opportunity for someone who enjoys working with customers, resolving account issues, and supporting overall cash flow. The company offers a collaborative environment with opportunities for professional development and career growth.

Monroeville, PA 15146 | Onsite

$50,000–$60,000

Collections Specialist Key Responsibilities

• Manage assigned customer accounts and follow up on outstanding balances.
• The Collections Specialist will contact customers regarding past-due invoices and work to secure timely payments.
• Research and resolve billing disputes, payment discrepancies, and account issues.
• The Collections Specialist will monitor aging reports and maintain accurate records of collection activities.
• Partner with Accounting, Accounts Receivable, and Customer Service teams to resolve account concerns.
• The Collections Specialist will negotiate payment arrangements and maintain positive customer relationships.

Qualifications For Collections Specialist Role

• 2+ years of collections, accounts receivable, or related accounting experience.
• Experience working with aging reports, customer accounts, and account reconciliations.
• Proficiency in Microsoft Excel and experience with accounting or ERP systems.
• Strong communication, negotiation, and customer service skills.
• High school diploma or equivalent required; Associate degree preferred.

What The Company Offers

• Opportunity to make a direct impact on cash flow and company performance.
• Collaborative work environment.
• Exposure to various accounting and accounts receivable functions.
• Opportunities for professional development and long-term career growth.