Collections Specialist

Budget Car and Truck Rental of Atlanta; Marietta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Budget Car and Truck Rental of Atlanta is seeking a Collections Specialist to recover damages for Budget Rent a Car fleet vehicles. The role involves evaluating coverage, coordinating with customers and attorneys, and maintaining detailed collection records.

Strong Excel and MS Office skills, plus excellent communication, are required. The position emphasizes organized, detail-oriented work and substantial phone interactions to drive timely recoveries.

Qualifications

• Experience in collections or debt recovery.
• Proficient with MS Office and Windows operating systems.
• Excel proficiency.
• Strong organizational skills with high attention to detail.
• Excellent verbal and written communication skills.
• Extensive phone activity handling.

Responsibilities

• Review files to determine coverage and develop recovery strategies within 90 days.
• Communicate with customers, other parties, attorneys, etc.
• Maintain accurate records of collections activity and payments received.
• Evaluate files for outside collection or attorney referral.
• Complete monthly reconciliation reports using Excel.
• Suggest alternatives for dispute resolution.
• Perform other duties as assigned.

Skills

Collections experience

Claims handling

Phone communication

Organizational skills

Verbal & written communication

Tools

Excel

MS Office

Windows

Job description

Description

The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.

The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles.

Responsibilities

• Review files to determine potential coverage and develop collection strategies for recovery within 90 days
• Communication with customers, other parties, attorneys, etc.
• Maintain accurate account of collections activity and incoming payments
• Evaluate files for outside collection or attorney referral
• Complete monthly reconciliation report using Excel
• Make suggestions for alternative dispute resolution
• Other miscellaneous duties as assigned

Desired Qualifications

• Collection handling experience preferred
• Claims handling experience preferred
• Rental car company experience preferred

Requirements

• Collections experience
• PC literate in Windows and MS Office software
• Excel proficient
• Strong organizational skills with a detail focus
• Excellent verbal and written communication skills
• Heavy phone experience

This description is not an all-inclusive description. Specialists may be subject to additional tasks and responsibilities that management deems appropriate.

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