Collections Specialist

CFS; Holland (MI); On-site; USD 34,000 - 37,000; Full time

Job summary

CFS in Holland, MI is seeking a Collections Specialist to support a manufacturing operation. The role focuses on aging reports, invoice communications, and resolving discrepancies to keep cash flow moving.

You'll partner with accounting and operations, work a Monday–Friday schedule, and use ERP and Excel to manage accounts and maintain accurate notes. Prior AR/billing experience in B2B or manufacturing is preferred.

Qualifications

• Experience in collections, AR, billing, or related office roles.
• Ability to manage multiple accounts and meet deadlines.
• Experience with accounting software and Excel.
• Background working with B2B or manufacturing customers preferred.

Responsibilities

• Review aging reports and prioritize account follow-up.
• Communicate with customers regarding invoices, balances, and payment timing.
• Research billing discrepancies related to orders, shipments, or credits.
• Maintain accurate account notes and documentation.
• Partner with accounting and operations teams to resolve account issues.

Skills

Collections experience

Accounts receivable

Communication skills

Tools

Excel

Accounting software

Job description

Build your accounting experience supporting a manufacturing operation where communication and follow-through keep cash flow moving.

Collections Specialist

$25–$27/hour | Full-Time

Holland, MI

Why This Opportunity Stands Out

• Exposure to manufacturing and B2B customer accounts
• Hands-on role connected to production, shipping, and billing cycles
• Consistent Monday–Friday schedule
• Collaborative accounting and operations teams
• Opportunity to strengthen ERP system and Excel experience
• Fast-moving environment with variety in day-to-day work
• Professional, team-oriented workplace with clear processes

Key Responsibilities For The Collections Specialist

• Review aging reports and prioritize account follow-up
• Communicate with customers regarding invoices, balances, and payment timing
• Research billing discrepancies related to orders, shipments, or credits
• Maintain accurate account notes and documentation
• Partner with accounting and operations teams to resolve account issues

Qualifications For The Collections Specialist

• Experience in collections, accounts receivable, billing, or related office roles
• Comfort managing multiple accounts and deadlines
• Experience using accounting software and Excel
• Background working with B2B or manufacturing customers preferred

A strong opportunity for someone who enjoys customer communication, problem-solving, and keeping accounts on track in a manufacturing environment.

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