Collections Specialist (162534) Alpharetta, Georgia
Salary: USD22 - USD25 per hour
LaSalle Network is partnering with our client to find a dedicated Collections Specialist to join their team in Alpharetta, GA. This hybrid role offers the opportunity to work within a dynamic, collaborative environment focused on maximizing cash flow and maintaining strong client relationships. The Collections Specialist role is a contract opportunity designed for professionals with B2B collections experience who thrive in a fast-paced setting and are eager to contribute to a leading fleet management company. If you’re results-driven, organized, and possess excellent communication skills, we want to hear from you!
Responsibilities
- Contact clients to collect all assigned accounts in accordance with company policy
- Reconcile short- or overpaid invoices
- Generate reports and communicate potential risks to the Accounts Receivable Manager and elevate as needed in a timely manner
- Research billing history of accounts to assist in resolving client issues and maintain clean client accounts
- Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (e.g., overpayments/short payments)
- Identify and help resolve billing and payment problems to minimize losses
- Develop, maintain, and foster client relationships to support excellent customer service and address client inquiries/issues
- Provide analysis for Sales and Account Management related to client payment history or issues to support collection efforts
- Develop and foster relationships with key internal colleagues within Finance, Client Services, Sales/Commercial, and Vehicle Operations
- Post customer payments by recording checks, ACH, and wire transfer payments within established policy timelines
- Post other revenue or miscellaneous cash by verifying and entering transactions from the lockbox
- Document client account-related conversations within identified systems to facilitate follow-up and escalation efforts
- Perform other duties and responsibilities as assigned
Qualifications
- 2-4 years of B2B collections experience (no B2C or credit-only backgrounds)
- Strong Excel skills, including creating and using Pivot Tables and VLOOKUPs
- Bachelor’s degree in Accounting, Finance, or Business (preferred)
- Results-focused approach with professionalism and strong problem-solving skills
- Excellent oral and written communication skills, demonstrating numerical and financial acumen
- Ability to work effectively with various company systems
- Organized, structured, and accountable for work assignments
- Ability to work independently and build useful internal relationships
Employment Type: Contract
Compensation: $22-$25 per hour (W2)
- Benefits (Contract): LaSalle Network consultants are eligible to enroll in benefits. For details, visit: https://www.thelasallenetwork.com/consultants/
Work Model: Hybrid - 2 days onsite, 3 days remote