Collections & Recovery Specialist

Snap-On Tools; Libertyville (IL); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

401(k) with employer contributions

Paid time off

Tuition Assistance Plan

Job summary

Snap-On Tools in Libertyville, IL is seeking a Recovery Specialist to notify customers of defaulted accounts primarily through telephone. The ideal candidate will be responsible for collecting bad debt accounts and achieving monthly goals. Qualified individuals should possess a college degree and have two years of recent consumer collections experience. This position offers competitive pay and comprehensive company-paid benefits including medical coverage, retirement plans, and paid time off.

Qualifications

• Two years of recent consumer collections experience; willing to train the right individual.
• Skip tracing and third-party collections experience.
• Accountability to individual monthly goals.

Responsibilities

• Responsible for collecting on bad debt accounts.
• Achieve monthly goals.
• Make outbound calls and handle inbound calls to resolve bad debt accounts.
• Locate customers to resolve bad debt accounts.

Skills

Analytical

Self-motivated

Goal driven

Professional and persuasive communication

Negotiation

Education

College degree

Job description

Snap-On Tools in Libertyville, IL is seeking a Recovery Specialist to notify customers of defaulted accounts primarily through telephone. The ideal candidate will be responsible for collecting bad debt accounts and achieving monthly goals. Qualified individuals should possess a college degree and have two years of recent consumer collections experience. This position offers competitive pay and comprehensive company-paid benefits including medical coverage, retirement plans, and paid time off.