Collections Manager

Benton Management Solutions (BMS); Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Benton Management Solutions (BMS) is seeking a Collections Manager to join the Private Equity Commercial Real Estate firm's Property Management team in Atlanta.

The role focuses on managing all outstanding AR across a portfolio of retail CRE assets, contacting tenants, negotiating payment plans, and coordinating with property and asset managers to improve collections outcomes.

Qualifications

• College degree, preferably in finance, accounting, or a related field.
• Familiarity with commercial leases and tenant billing structures (base rent, CAM, insurance, taxes).

Responsibilities

• Monitor and manage all outstanding accounts receivable across the retail portfolio.
• Proactively contact tenants to collect past-due rent, CAM, and other charges.
• Maintain accurate records of tenant payment status and collection activity.
• Flag delinquent accounts for default and present findings in collections meetings.
• Coordinate with property managers and asset managers on tenant performance.

Skills

Collections management

Accounts Receivable

Tenant communication

Negotiation

Education

Bachelor's degree in finance or accounting

Job description

Private Equity Commercial Real Estate firm is seeking a Collections Manager to join their Property Management team.

Those with heavy Collections and/or Accounts Receivable experience are encouraged to apply!

This position will be responsible for managing all outstanding AR across a portfolio of retail commercial real estate assets and is accountable for practive tenant outreach, timely collection of past-due balances, and flagging delinquent accounts with default recommendations.

Duties include but are not limited to:

• Monitoring and managing all outstanding accounts receivable across the retail portfolio, proactively contacting tenants to collect past-due rent, CAM, and other charges.
• Maintaining accurate and up-to-date records of tenant payment status, collection activity, and communication history.
• Flagging delinquent accounts for default recommendation and present findings in collections meetings.
• Working directly with tenants to establish payment plans, negotiate resolution of outstanding balances, and follow up to ensure commitments are met.
• Facilitating tenant CAM disputes by identifying the issue, gathering relevant documentation, and routing to the CAM department for reconciliation and resolution.
• Coordinating with property managers and asset managers to stay informed on tenant performance, lease status, and any property-level context relevant to collections activity.
• Providing regular reporting on delinquency trends, collection activity, and the status of outstanding receivables across the portfolio.
• Partnering with legal counsel on tenant defaults, lease terminations, and other escalated collections matters as directed by the VP.
• Identifying patterns or recurring issues in tenant delinquency and provide recommendations to improve collections processes and outcomes.

Qualifications

• College degree, preferably in finance, accounting, or a related field
• Familiarity with commercial leases and tenant billing structures (base rent, CAM, insurance, taxes)