Collections Data & Operations Specialist

StevenDouglas; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A well-known staffing agency located in New York is looking for a detail-oriented administrative support professional. This role requires 1-2 years of experience with data entry and proficiency in Microsoft Excel. You will perform data entry and maintain accurate account records while providing operational support in a fast-paced environment. Strong communication skills and the ability to manage multiple tasks efficiently are essential. This position involves quality checks, payment arrangements, and interaction with internal and external contacts.

Qualifications

• 1–2 years of experience using Microsoft Excel for data entry, tracking, reporting, and basic analysis.
• Proficient in MS Office and Internet.

Responsibilities

• Perform data entry, quality checks, and file management to ensure compliance and accuracy.
• Provide administrative and operational support to Collection Specialists in a high-volume, fast-paced environment.
• Maintain accurate account records, payment notes, call outcomes, and follow-up activities in internal systems.
• Support payment arrangements by documenting terms, scheduling follow-ups, and monitoring payment statuses.
• Assist with skip-tracing research and information gathering as needed (training provided).
• Maintain professionalism and positive communication when interacting with internal teams and external contacts.

Skills

Data entry

Microsoft Excel

Proficient in MS Office

Information gathering

Quality checks

Professional communication

Job description

A well-known staffing agency located in New York is looking for a detail-oriented administrative support professional. This role requires 1-2 years of experience with data entry and proficiency in Microsoft Excel. You will perform data entry and maintain accurate account records while providing operational support in a fast-paced environment. Strong communication skills and the ability to manage multiple tasks efficiently are essential. This position involves quality checks, payment arrangements, and interaction with internal and external contacts.