Collections Clerk

Sirius Staffing; Tampa (FL); On-site; USD 30,000 - 34,000; Full time

Job summary

Sirius Staffing in Tampa, FL is seeking an experienced B2B Collections Clerk for a contract on-site position. You will support accounts receivable and collections, manage business-to-business customer accounts, and work toward timely invoice payments.

The role requires 2 years of experience with aging reports, strong numerical ability, and proficiency in Great Plains, Word, Outlook and Excel. You will collaborate with multiple teams and uphold confidentiality of financial information.

Qualifications

• High School Diploma or equivalent.
• 2 years of experience with aging reports and past-due commercial accounts.
• Ability to perform basic arithmetic and percentages.
• Working knowledge of Great Plains, Word, Outlook, and Excel.
• Strong attention to detail and accuracy.

Responsibilities

• Manage and collect on assigned B2B customer accounts to ensure timely payment.
• Review aging reports and prioritize collection activities.
• Contact customers by phone and email about past-due balances.
• Resolve billing discrepancies and respond to inquiries.
• Document collection efforts and maintain accurate records.
• Collaborate with Sales, Customer Service, Billing, and Cash Application teams.
• Assist with account reconciliations and unapplied cash research.
• Support audit information requests.
• Meet departmental goals for collections and aging reduction.

Skills

B2B collections

A/R aging reports

Excel

Great Plains

Microsoft Word/Outlook

Communication

Education

High School Diploma or equivalent

Tools

Great Plains

Microsoft Outlook

Microsoft Excel

Job description

Sirius Staffing is hiring an experienced B2B Collections Clerk for a contract position in Tampa, FL. In this role, you will support accounts receivable and collections, manage business-to-business customer accounts, collect outstanding balances, resolve billing issues, and help ensure timely invoice payments.

Schedule: On-site, Monday to Friday, 9:00 AM to 5:30 PM. Pay: $22 -$25/hr. BOE.

What You'll Do

• Manage and collect on your assigned B2B customer accounts to ensure timely payment of invoices.
• Review aging reports and all accounts over 30 days, prioritize collection activities, and monitor accounts for delinquency, escalating issues as needed.
• Contact customers by phone and email about past-due balances and payment status, following up as needed to collect outstanding invoices.
• Print and mail current and/or past-due invoices as needed.
• Research and resolve billing disputes, payment discrepancies, invoice problems, and customer concerns, and respond to client inquiries about payments and invoices.
• Report unresolved disputes to the Accounting Manager for resolution.
• Work with Sales, Customer Service, Billing, and Cash Application teams to resolve account issues.
• Assist with account reconciliations and unapplied cash research.
• Document all collection efforts and customer communications in the system, and maintain accurate customer records, collection notes, and billing and accounting files.
• Prepare information as requested for audit.
• Ensure the confidentiality and security of all financial files.
• Perform clerical duties, including answering telephone inquiries, taking messages, filing, scanning, and photocopying.
• Meet departmental goals for collections, aging reduction, and account resolution.
• Perform other duties as assigned by management.

What You Bring

• High School Diploma or equivalent.
• 2 years of experience working with aging reports and past-due commercial accounts as a collections clerk.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, and hours and minutes, and to compute rates and percentages.
• Working knowledge of multiple software programs, including Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• An elevated level of accuracy in preparing and entering financial information, with a habit of monitoring your own work and improving quality.

How you work

• Exceptional communication skills: you convey information accurately, listen effectively, and ask questions when you need clarification.
• The ability to work independently, prioritize your work, and maintain confidentiality.
• The ability to stay focused under distractions and to work well under pressure and strict deadlines.
• The ability to manage change, delays, and unexpected events appropriately, follow management's directions accurately, and follow all company policies and procedures.

Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law. #ind1