Collections - B2B

Ledgent Finance & Accounting; Tampa (FL); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Ledgent Finance & Accounting partners with a well-established law firm in Tampa to identify a skilled B2B Collections Specialist. You will manage commercial accounts receivable, conduct collection calls and emails, and maintain thorough collection notes to support cash flow and client relationships.

This hybrid role requires at least 2 years of B2B collections experience, a Bachelor's degree (or equivalent law-firm experience), and strong communication, negotiation, and ERP/Excel proficiency to

Qualifications

• 2+ years of B2B collections experience in a professional services or legal environment.
• Bachelor's Degree required unless law firm experience justifies alternative.
• Experience collecting on commercial accounts and working with business customers.
• Strong communication, negotiation, and conflict resolution skills.
• Proficiency with accounting systems, ERP platforms, and Excel.
• Detail-oriented with excellent organization and follow-up skills.
• Experience in professional services, legal, or corporate environments preferred.

Responsibilities

• Manage and collect outstanding balances from business clients.
• Conduct collection calls and email outreach while maintaining strong client relationships.
• Research and resolve payment discrepancies and billing issues.
• Monitor aging reports and prioritize collection activities.
• Negotiate payment arrangements and follow up on delinquent accounts.
• Maintain detailed collection notes and account records.
• Partner with internal teams to resolve account concerns and improve collections performance.
• Ensure compliance with company policies and collection procedures.

Skills

B2B collections

Communication

Negotiation

Conflict resolution

High-volume collections management

Education

Bachelor's Degree

Tools

Microsoft Excel

ERP platforms

Accounting systems

Job description

Collections - B2B (JN -112026-434774) Tampa, Florida

Salary: USD60000 - USD70000 per year

Ledgent Finance & Accounting is partnering with a well-established law firm in Tampa to identify an experienced B2B Collections Specialist for a direct hire opportunity. This is an excellent opportunity for a results-driven collections professional who thrives in a professional services environment and has a proven background managing commercial accounts receivable and collections efforts.

Important: Candidates must have recent B2B collections experience to be considered for this position. This is a hybrid role.

Key Responsibilities

• Manage and collect outstanding balances from business clients.
• Conduct collection calls and email outreach while maintaining strong client relationships.
• Research and resolve payment discrepancies and billing issues.
• Monitor aging reports and prioritize collection activities.
• Negotiate payment arrangements and follow up on delinquent accounts.
• Maintain detailed collection notes and account records.
• Partner with internal teams to resolve account concerns and improve collections performance.
• Ensure compliance with company policies and collection procedures.

Qualifications

• Minimum 2years of B2B collections experience required.
• Bachelor's Degree, but will consider lower level of education if prior experience working in a law firm.
• Experience collecting on commercial accounts and working directly with business customers.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to manage a high-volume collections portfolio while maintaining professionalism.
• Proficiency with accounting systems, ERP platforms, and Microsoft Excel.
• Detail-oriented with excellent organizational and follow-up skills.
• Experience within a professional services, legal, or corporate environment is highly preferred.