Collections Clerk

Facility Gateway Corporation; Madison (WI); On-site; USD 25,000 - 39,000; Part time

Job summary

Facility Gateway Corporation in Madison, WI is seeking a part-time Collections Specialist to support the collection of past-due payments from our clients. The role requires 15-20 hours per week and is an on-site position in Madison.

You will handle inquiries via email and phone, identify discrepancies, apply various collection methods, and help maximize cash flow. Prior experience with accounting and QuickBooks is preferred, with a collaborative supervisor-led environment.

Qualifications

• 1 year of relevant collections or accounting experience.
• Comfortable using email and telephone daily for customer communications.
• Experience with Microsoft 365 including Outlook and Teams.
• Basic Excel skills required.
• Experience with QuickBooks preferred.
• Experience using online portals to upload invoices and collect payments.
• Self-motivated and able to take direction from supervisors.

Responsibilities

• Managing, identifying, and resolving discrepancies.
• Maintaining acceptable payment patterns and relationships.
• Using multiple collection methods, techniques, and escalations.
• Maximizing cash flow and reporting daily receipts.
• Perform initial credit check on new customers and report results to supervisor.
• Email copies of invoices/statements and address discrepancies.
• Prepare adjustments for approval by supervisor.
• Assist with maintaining customer files.

Skills

Collections experience

Phone/email communication

Microsoft 365

Excel basic

QuickBooks

Online portals

Self-motivated

Job description

Overview

Join a leader in the Critical Power industry as a part-time Collections Specialist! We are looking for someone to work 15-20 hours a week supporting the collection of past-due payments from our clients.

Responsibilities

• Managing, identifying, and resolving discrepancies


• Maintaining acceptable payment pattern and relationships


• Using multiple collection methods, techniques, and escalations


• Maximizing cash flow and reporting daily receipts


• Perform initial credit check on new customers and report results to department supervisor


• Email copies of invoices and/or statements as requested, and answer all discrepancies


• Prepare and document all adjustments for approval by department supervisor


• Assist with maintaining customer files

Qualifications

• 1 year of relevant collections or accounting experience


• Ideal candidate should be comfortable using email and telephone daily for customer communications


• Experience with Microsoft 365 including Outlook and Teams, and Basic skill level in Excel required


• Experience with QuickBooks preferred


• Experience using online customer portals to upload invoices and collect payment information preferred


• Must be self-motivated, and also able to take direction from supervisors and managers

Work location is on-site in Madison.

Come join us!