Collections and Credit Specialist

Croell, Inc.; Billings (MT); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Employee Assistance Program

Company-Paid Short-Term Disability and

Life Insurance

Voluntary Life Insurance and Long-Term

Paid Time Off

401(k) with Company Match

Annual Clothing Allowance

Job summary

Croell, Inc. in Billings, MT is seeking a Collections and Credit Specialist to manage collections, AR tasks and customer communications. The ideal candidate has experience in collections and a detail-oriented, deadline-driven approach in a construction-related environment.

The role is full-time and on-site in Billings, MT with a pay range of $20-$24 per hour depending on experience and qualifications. Contact Liz at 641-229-8164 for more information.

Qualifications

• Two-year degree or equivalent experience.
• Confidential handling of sensitive information.
• Ability to work independently and take ownership of responsibilities.
• Strong initiative and continuous improvement mindset.
• Excellent time management and problem-solving skills.
• Effective interpersonal and negotiating abilities.
• Proficiency with Microsoft Office and ERP/AR platforms.

Responsibilities

• Coordinate all collection efforts (letters, calls, etc.).
• Differentiate state requirements for notices and collection.
• Research credit and collection issues and document findings.
• Process collection methods (small claims, garnishments, liens).
• Collaborate with management to track and collect doubtful accounts.
• Assist COD account collections.
• Help develop and ensure compliance with credit/collection policies.
• Investigate billing or payment issues and resolve them.
• Monitor prelien notice requirements for projects.
• Maintain customer information, credit notes and payment plans.
• Cross-train and support team duties as needed.

Skills

Communication skills

Time management

Problem-solving

Interpersonal skills

Negotiation skills

Organizational skills

Education

Two-year degree or equivalent experience

Tools

Microsoft Office

ERP software

Accounts receivable platforms

Job description

Collections and Credit Specialist

Join the dynamic team at Croell, Inc. and embark on a rewarding career path. We're always looking for talented individuals who are passionate about concrete and the construction industry and committed to excellence. Explore this current opening below and discover opportunities to grow professionally in a supportive environment that values innovation and teamwork.

Billings, MT

Croell, Inc.

At Croell, Inc., we believe that our people are our greatest asset. We're always looking for talented individuals who are passionate about concrete and the construction industry and are eager to make a difference. Whether you're a seasoned professional or just starting your career, we offer exciting opportunities to grow and thrive in a supportive and dynamic environment. Explore our current openings and discover why Croell, Inc. is a great place to work.

https://www.croell.com/

$20-$24/hour depending on experience and qualifica

Full-time, on-site in Billings, MT

Overview

The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail- and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. If you are an experienced collections/accounts receivable professional that wants to join a hard-working and fun team, we encourage you to apply.

For more information regarding this position, contact Liz at 641-229-8164.

Benefits/Incentives

We believe our employees should be rewarded for the work they do and offer a strong benefit and incentive package.

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• Annual Clothing Allowance

Responsibilities

• Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.).
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Process various collection methods such as small claims, garnishments, and mechanics liens.
• Work with management to track and collect doubtful customer accounts.
• Assist in process of COD account collections.
• Contribute to creation and compliance with company credit and collection policies.
• Assist with checks returned for insufficient funds.
• Investigate issues in billing, customer payments, or sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Maintain customer information, credit notes, and payment plans.
• Cross-train and take on other duties assigned to support the team.

Requirements

We are looking for someone who is organized and detail oriented with great communication skills. The ideal candidate will have:

• Two-year degree or equivalent experience.
• Competence dealing with sensitive information in a confidential manner.
• Ability to work independently, show initiative, and take ownership of responsibilities.
• Self-motivation to exceed expectations with continuous improvement.
• Strong interpersonal and negotiating skills.
• Excellent time management and problem-solving skills.
• PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms.
• Commitment to efficient collections processes utilizing technology.

Preferred Skills and Knowledge

• Experience in collections or accounts receivable.
• Accounting or legal background or education
• Experience in construction industry.

This position offers the opportunity to develop while contributing to a growing company. This right person will be comfortable working with a variety of stakeholders and have desire to monitor progress while managing multiple collection efforts.

Physical Requirements

• Ability to reach below/at/above shoulders.
• Pushing/Pulling.
• Twisting/Bending.
• Sitting/Standing/Balancing.