Credit & Collection Specialist

Beltmann Integrated Logistics; Itasca (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(K) Plan with company match

Paid Time Off (PTO)

HSA and FSA options

Worksite benefit programs

Job summary

A logistics service provider in Itasca, Illinois, is looking for a Collections Specialist to manage past due accounts and facilitate resolution strategies. The successful candidate will have 1-3 years of experience in collections and must exhibit strong analytical and communication skills. Responsibilities include contacting customers for balance resolution, tracking collections activities, and proposing process improvements. They offer competitive compensation and comprehensive benefits such as medical insurance, 401(K) matching, and paid time off.

Qualifications

• 1-3 years of collections, accounts receivable, or related accounting experience required.
• Strong attention to detail and ability to manage multiple priorities essential.
• Experience with aging reports and managing past-due accounts is necessary.

Responsibilities

• Manage a portfolio of past due and delinquent accounts.
• Contact customers to resolve outstanding balances.
• Investigate account history for discrepancies.

Skills

Collections experience (1-3 years)

Analytical thinking

Communication skills

Microsoft Excel proficiency

Problem-solving mindset

Education

Associate’s degree in accounting, finance, or related field

Job description

Beltmann Integrated Logistics (BIL) specializes in commercial logistics, final-mile delivery, and installation services for businesses nationwide. We support complex projects across multiple industries, combining operational expertise with a strong commitment to service and execution.

WHAT WE LOOK FOR

• One to three years of collections, accounts receivable, or related accounting experience
• Experience working with aging reports and managing past‑due accounts
• Associate’s degree in accounting, finance, or related field preferred (or equivalent experience)
• Strong attention to detail and analytical thinking
• Confident communication skills - comfortable following up persistently
• Ability to manage multiple accounts and priorities
• Problem‑solving mindset with a focus on resolution
• Proficiency in Microsoft Excel and standard office tools

WHAT YOU’LL DO

Collections & Account Management

• Manage a portfolio of past due and delinquent accounts across multiple business units
• Contact customers via phone and email to resolve outstanding balances
• Determine appropriate collection strategies based on account history and risk
• Escalate accounts as needed, including recommendations for third‑party collections

Research & Issue Resolution

• Investigate account history to identify billing discrepancies or process errors
• Partner with division leaders and general managers to resolve issues
• Work through disputes and remove barriers to payment

Documentation & Reporting

• Maintain detailed records of all collection activities and account status
• Track progress using spreadsheets and internal systems
• Run and analyze aging reports to prioritize collection efforts

Process Improvement

• Identify trends in delinquent accounts and recommend improvements
• Support efforts to reduce future AR risk through better processes and communication

WHAT WE OFFER

• Competitive compensation: $55K - $75K+
• Medical, dental, and vision insurance
• 401(K) Plan with company match
• Paid Time Off (PTO)
• HSA and FSA options
• Worksite benefit programs

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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