Collections Specialist

Creative Financial Staffing, LLC; Warrendale (Allegheny County); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary with bonus

Medical, dental, vision, and Rx

401(k) with strong match

Generous PTO starting at 3 weeks

Tuition reimbursement

Hybrid schedule and modern office

Job summary

Creative Financial Staffing, LLC in Warrendale, PA is seeking a Collections Specialist to manage accounts receivable, drive timely payments, and support customer relationships in a hybrid work environment.

The role requires an associate degree and 2–3 years in AR/collections; strong Excel, ERP experience, and excellent communication are essential.

Join a growing team with a competitive salary range of $50,000–$60,000 plus bonus potential and a comprehensive benefits package.

Qualifications

• Associate degree in Accounting, Finance, Business Administration, or related field required; bachelor’s preferred.
• 2–3 years of experience in accounts receivable, collections, or credit.
• Strong Excel and ERP systems experience; excellent communication and negotiation skills.

Responsibilities

• Monitor customer accounts to ensure timely collection of receivables.
• Conduct initial and follow-up outreach to customers regarding overdue balances.
• Analyze delinquencies and coordinate with finance, sales, and customer service to resolve disputes.
• Review credit applications and assist with setting/reviewing credit limits.
• Recommend releasing orders from credit holds based on guidelines.
• Support ad hoc projects and reporting within the finance department.

Skills

Excel

Communication

Negotiation

Problem-solving

Independence

Education

Associate degree in Accounting, Finance, Business Administration, or a related field

Bachelor’s degree preferred

Tools

ERP platforms

Job description

Collections Specialist

Warrendale, PA 15086 | Hybrid | $50,000–$60,000

Join a well-established and growing organization where your work makes a direct impact on business operations. We’re seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting customer relationships. This is a great opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving in a collaborative team environment.

Why This Opportunity?

• Competitive salary with bonus/incentive opportunities
• Comprehensive benefits package including medical, dental, vision, and prescription coverage
• 401(k) with a strong company match
• Generous paid time off, starting at 3 weeks, plus holidays
• Tuition reimbursement and professional development opportunities
• Hybrid schedule, modern office space, and a supportive team culture

Collections Specialist Responsibilities

• The Collections Specialist will monitor customer accounts to ensure timely collection of receivables
• Conduct initial and follow-up outreach to customers regarding overdue balances
• Analyze delinquencies and work with internal teams, including finance, sales, and customer service, to resolve disputes and payment issues
• Review credit applications and assist with setting and reviewing credit limits for new and existing customers
• The Collections Specialist will provide recommendations on releasing orders from credit hold based on established guidelines
• The Collections Specialist will support ad hoc projects and reporting requests within the finance department

Qualifications of the Collections Specialist Role

• Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor’s degree preferred
• 2–3 years of experience in accounts receivable, collections, or credit required
• Strong Excel and systems skills; experience with ERP platforms is a plus
• Excellent communication, negotiation, and problem-solving skills
• Ability to work independently while contributing to a collaborative team environment