Collections Analyst: Invoices, Payments & Reporting

CCC Intelligent Solutions

Chicago (IL)

On-site

USD 29,000 - 40,000

Full time

5 days ago

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Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Job summary

CCC Intelligent Solutions is seeking a detail-oriented Accounts Receivable/Collections professional in Chicago. The role focuses on collecting past due invoices for an assigned portfolio while collaborating with Cash Application, Billing, and Account Management teams to resolve delays in payments.

The ideal candidate has 1–2 years in collections or customer service, with strong Excel and accounting fundamentals.

Qualifications

2 years college associate degree preferred.
1-2 years of experience in commercial collections and/or customer service.
Proficient in Excel/Microsoft Office.
Background in Accounting or Finance a plus.
Salesforce, Billing Platform, QuickBooks or Oracle experience a plus.

Responsibilities

Responsible for collection of past due invoices for an assigned portfolio of accounts.
Work closely with the Cash Application, Billing Departments and the Account Management Team to address delays in payment.
Prepare and maintain weekly updates on large balance accounts.
Prepare other daily, monthly and ad hoc reports such as statements, aging, reconciliations, etc.
Research and resolve requests from external and internal customers such as refunds, billing portal access/assistance, invoice copies, statements, etc.
Process payments, refunds and reports in QuickBooks.
Process credits as needed.