Collections Analyst

CFS; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Chris Baily is seeking a Collections Analyst to help recover revenue by analyzing employer payment data and identifying short-paid amounts. The role emphasizes reconciliation and discrepancy research in a fast-paced, on-site Midtown Manhattan environment.

You will collaborate with employers and internal analysts, build executive reports, and contribute to process improvements in collections and data analysis. This position offers growth in a specialized, analytical setting.

Qualifications

• 3+ years in collections or accounts receivable, researching payment issues.
• Experience with reconciliations, anomaly identification, or payment variance analysis.
• Advanced Excel skills including Power Pivot, VLOOKUPs and formulas.

Responsibilities

• Analyze employer payment uploads, rosters, authorization records, and reconciliation data to identify missing or short-paid amounts.
• Research payment anomalies and coordinate with employers and account analysts to recover outstanding revenue.
• Review applicable collective bargaining agreements to verify that employer payments reflect the correct rates.
• Prepare recurring and ad hoc reports for executive leadership and management.
• Identify patterns across all employer accounts and recommend solutions to improve collection accuracy.

Skills

Analytical thinking

Researching payment issues

Tools

Excel

Power Pivot

VLOOKUP

Formulas

Job description

Collections Analyst

Compensation

$30-40 per hour commensurate with experience

Benefits & Growth

• Opportunity to directly support revenue recovery across all employer accounts
• Executive-facing reporting and exposure to organizational leadership
• Career development across collections, reconciliation, data analysis, and employer relations

Why This Opportunity Stands Out

Influence revenue recovery by identifying payment discrepancies that are not visible through standard reporting.

Partner directly with employers and internal account analysts to resolve short payments and improve collection outcomes.

Build executive reporting and ad hoc analysis that supports leadership decisions.

Work in a specialized environment where analytical judgment and creative problem-solving have measurable impact.

Key Responsibilities of the Collections Analyst

• Analyze employer payment uploads, rosters, authorization records, and reconciliation data to identify missing or short-paid amounts.
• Research payment anomalies and coordinate with employers and account analysts to recover outstanding revenue.
• Review applicable collective bargaining agreements to verify that employer payments reflect the correct rates.
• Prepare recurring and ad hoc reports for executive leadership and management.
• Identify patterns across all employer accounts and recommend solutions to improve collection accuracy.

Qualifications

• At least 3 years of collections or accounts receivable experience, with responsibility for researching payment issues.
• Analytical experience with reconciliations, anomaly identification, or payment variance analysis.
• Advanced Excel skills, including Power Pivot, VLOOKUPs, and formulas.

Schedule

On-site, full-time; 9:00 AM to 5:00 PM in Midtown Manhattan

Occasional additional hours and participation in organizational events may be required

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