Collections Administrator

Fives DyAG Corp.; Fort Worth (TX); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Fives DyAG Corp. is hiring a Collections Administrator on a contract basis in a hybrid setting (4 days in office, 1 WFH day). Primary duties include handling total loss mail and email communications, supporting high-volume calls, and maintaining meticulous records of total loss settlements and vehicle repairs.

Preferred candidates hold a high school diploma, a bachelor’s degree, and have auto finance collection experience, with strong Microsoft Office skills and attention to detail.

Qualifications

• High School Diploma (GED) required.
• Bachelor's Degree preferred.
• High attention to detail.
• Auto finance collection experience preferred; skip work also preferred.
• Microsoft Office experience.

Responsibilities

• Process total loss correspondence received by mail and email; support the team with high-volume calls.
• Maintain records of checks received for total loss and vehicle repairs.
• Endorse checks.
• Maintain relationships with vendors to ensure compliance and performance.
• Communicate with skip vendors to develop strategy to resolve accounts and obtain updates.

Skills

attention to detail

Microsoft Office

Education

High School Diploma

Bachelor's Degree

Job description

At-a-Glance:

Are you ready to build your career by joining an international automotive company? If so, our client is hiring a Collections Administrator.

Position Type:

• Contract
• Hybrid - 4 days in office with 1 WFH day on a weekly basis after training and review of productivity.

Required:

• High School Diploma (GED) required.
• Bachelor's Degree preferred.
• High attention to detail.
• Auto finance collection experience preferred, skip work also preferred.
• Microsoft Office experience.

Responsibilities:

• Responsible processing and handling insurance total loss correspondence received through mail and emails and support the team with call handling through high volume call periods (approximately 5 per day).

Key Responsibilities:

• Upload total loss correspondence received through/mail email.
• Maintain records of check received for total loss and vehicle repairs.
• Endorse checks.
• Maintain working relationships with vendors to ensure compliance and performance measures are met.
• Communicate with the skip vendors for the purpose of developing a strategy to resolve accounts, to receive new/updated information, and provide direction when necessary.