Collections Admin Specialist: Reports, Data & Compliance

INTERNATIONAL BANK OF COMMERCE; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

401k

Profit Sharing Program

Tuition Assistance Program

Sick Leave

Vacation

Paid Holidays

Job summary

IBC Bank is seeking an Administrative Assistant/Clerical in the Collections department. This in-office, full-time role supports daily and weekly financial reporting, data entry, and correspondence.

You will assist branch teams, handle incoming inquiries, and ensure accuracy of collection records in accordance with regulations. The ideal candidate has solid English communication, strong MS Office skills, and the ability to multitask under deadlines; bilingual (Spanish) is preferred and a High

Qualifications

• Requires effective English verbal and written communication
• Proficient in MS Office (Excel & Word)
• Customer service experience preferred
• Bilingual Spanish preferred
• High school diploma or GED required
• Basic accounting knowledge a plus

Responsibilities

• Provide daily and weekly financial reports
• Perform clerical tasks to support Bank’s Collections
• Prepare correspondence and mailings
• Enter data into databases and maintain records
• Answer phones and assist branch staff
• Sort and open correspondence, emails, and requests
• Maintain logs and files according to retention guidelines
• Assist with audits of collection payments and compliance

Skills

English communication

MS Office (Excel & Word)

Customer service

Active learning

Active listening

Critical thinking

Multitasking

Detail orientation

Prioritization

Self-starter

Typing 40 WPM

Deadline-oriented

Concentration

Bilingual (Spanish)

Education

High School Diploma or GED

Basic accounting knowledge

Tools

MS Office Suite

Job description

IBC Bank is seeking an Administrative Assistant/Clerical in the Collections department. This in-office, full-time role supports daily and weekly financial reporting, data entry, and correspondence.

You will assist branch teams, handle incoming inquiries, and ensure accuracy of collection records in accordance with regulations. The ideal candidate has solid English communication, strong MS Office skills, and the ability to multitask under deadlines; bilingual (Spanish) is preferred and a High