Collections Account Specialist - Bonus Eligible

America; Marion (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k) plan

Stock purchase

Health insurance

Dental & Vision

Life Insurance

Disability Insurance

Supplemental Benefits

Paid Time Off

Paid Holidays

EAP

Job summary

America’s Car-Mart is seeking a motivated Account Representative with collections experience, strong communication skills, and a commitment to achieving targets. This full-time role offers hourly pay plus a monthly bonus potential.

Responsibilities include taking incoming calls, calling customers for collections, arranging payments, documenting interactions, and maintaining compliant records. Benefits include 401(k), stock purchase plan, health, dental/vision, life and disability insurance, paid

Qualifications

• Valid driver’s license and a clean driving record are required.
• Self-motivated, dependable, and able to follow directions.

Responsibilities

• Accept incoming calls and collect payments from our customers
• Place phone calls to our customers for collections purposes
• Make payment arrangements with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Skills

Valid driver’s license

Dependable

Self-motivated

Follow directions

Job description

America’s Car-Mart is seeking a motivated Account Representative with collections experience, strong communication skills, and a commitment to achieving targets. This full-time role offers hourly pay plus a monthly bonus potential.

Responsibilities include taking incoming calls, calling customers for collections, arranging payments, documenting interactions, and maintaining compliant records. Benefits include 401(k), stock purchase plan, health, dental/vision, life and disability insurance, paid