Collections Specialist - Bonus Eligible + Full Benefits

America; Tullahoma (TN); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Collections Representative to support financial health and deliver excellent customer service. You will interact with customers, negotiate payment options, and document all actions in our records.

The role includes compliance with applicable laws and an emphasis on achieving targets. The position offers a range of benefits including medical, vision, life insurance, a 401(k) with company match, stock purchase plan, and paid time off.

Qualifications

• Experience in collections or debt recovery.
• Strong communication and interpersonal skills.
• Able to meet targets and handle sensitive customer interactions.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Utilize effective communication skills to build rapport and address customer concerns.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Negotiation

Job description

America's Car-Mart is seeking a motivated Collections Representative to support financial health and deliver excellent customer service. You will interact with customers, negotiate payment options, and document all actions in our records.

The role includes compliance with applicable laws and an emphasis on achieving targets. The position offers a range of benefits including medical, vision, life insurance, a 401(k) with company match, stock purchase plan, and paid time off.