Collection Specialist

Hireology; Maryland Heights (MO); Sur place; USD 35 000 - 55 000; Plein temps

Avantages offerts par ce poste

Medical/Vision/Dental

Company paid Life Insurance

401k with Match

Voluntary Benefits

Vacation

Holidays

Personal Time Off

Bereavement Leave

Employee Discounts

Referral Bonus

Résumé du poste

The Lou Fusz Automotive Network is seeking a Collection Specialist in St. Louis, MO 63132 to monitor past-due accounts and communicate with customers in a professional and legal manner per policy. The role emphasizes excellent customer service and collaboration with the finance team.

The position requires strong communication skills, a professional attitude, and the ability to use Microsoft Excel, Teams and Outlook. On-site work with potential for multiple benefits listed in the ad is expected.

Qualifications

• Customer service skills strong and professional demeanor.
• Ability to communicate with customers diplomatically.
• Ability to work flexible hours and handle sensitive financial information.

Responsabilités

• Monitor and service customer accounts.
• Communicate with customers diplomatically and professionally.
• Operate telephone and computer system proficiently.
• Document payments in company system and keep accurate records.
• Assist with clerical duties and support team.

Connaissances

Customer service

Communication

Professional attitude

Outils

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Description du poste

Collection Specialist

St. Louis, Mo 63132

We are seeking a Collection Specialist with excellent customer service skills and a winning attitude. This individual will monitor and communicate with past due accounts for payment in a professional and legal manner consistent with company policy.

ABOUT US

The Lou Fusz Automotive Network has been has been serving the St. Louis and surrounding areas for nearly 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.

WHAT WE OFFER:

• Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans


• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability


• 401kPlan with Company Match


• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision


• Vacation


• Holidays


• Personal Time Off


• Bereavement Leave


• Employee Discounts


• Referral Bonus

Responsibilities

• Including, but not limited to: Monitor and service customer accounts


• Communicate with customers diplomatically and professionally


• Operate telephone and computer system proficiently


• Communicate with callers in a professional, friendly and efficient manner


• Assist the department with various clerical duties as needed


• Be friendly, professional, courteous and efficient when working with all customers and employees


• Familiarise yourself with department structures and internal procedures for assisting customers efficiently


• Receive payments from customers and document in company computer system


• Any additional procedures and policies assigned to ensure quality performance

Qualifications

• Previous collections experience is preferred, but not required


• Basic understanding of Microsoft products such as Excel, Teams, and Outlook


• Available to work flexible hours


• Ability to communicate well (written and verbal)


• Professional attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.